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Ready to experience life in Whistler, BC - Canada’s premier ski resort town? Pan Pacific Whistler is looking for a dedicated Night Auditor to join our team and play a key role in our overnight operations. Apply now! The Night Auditor supports both Front Office and Finance departments by offering overnight guest services as well as balancing daily financial accounts. Key Responsibilities: • Produce of a variety of reports for other departments and support the Night Manager with the Night Audit function. Ensure reports are effective, timely and accurate. • Complete audit of guest transactions. • Offer reservation support which includes, entering of reservations, confirmation of extranets. Processing telephone and walk-in reservations. • Provide arrival experience services, including greeting guests, luggage and ski storage, check-in, bell services, shuttle service, car valet and concierge duties. • Provide in-house services, including cashiering and foreign exchange, bell, valet and concierge and housekeeping. • Provide departure services including luggage pick-up and storage, check-out services and offering assistance as needed. • Assist with guest communication including responding to guest emails, taking calls and in person communication. • Provide accurate and timely information about events and services available to guests. • Promote food and beverage and retail partners. • Ensure guest and property security and safety during the hours of 11pm to 7am, by handling any issues according to established procedures. • Perform other duties assigned by the Night Manager, Front Office Manager or Director of Operations as required.

What you’ll do

The Night Auditor balances daily financial accounts and produces reports while providing overnight guest services. They also ensure property security and safety throughout the night shift.

Requirements

The role requires a dedicated individual capable of managing front office and finance tasks simultaneously. Candidates must be available to work overnight hours from 11pm to 7am.

Listed skills

• Communication · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Night audit
• Financial reporting
• Guest services
• Cashiering
• Foreign exchange
• Concierge services
• Reservation management
• Security monitoring
• Communication
• Data entry
• Front office operations
• Valet services
• Housekeeping coordination
• Auditing
• Housekeeping
• Customer Service
• Finance
• Financial Accounting
• Front Office
• Operations
• Reservations
• Balancing (Ledger/Billing)
• Greeting Customers

Job areas

• Hospitality
• Finance & Accounting
• Customer Service & Support
• Security & Safety
• Administrative
• Night Auditor
• Receptionists (general)
• Hotel, Motel, and Resort Desk Clerks