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About Userful Userful is a global technology company delivering enterprise visualization and operational intelligence solutions for mission-critical and enterprise environments. Our platform helps organizations improve collaboration, operational visibility, monitoring, and decision-making across control rooms, operations centers, workplaces, and enterprise environments. About the Role We are seeking an organized and detail-oriented Part-Time Supply Chain & Shipping Associate to join our Calgary team. In this on-site role, you will act as the primary point of contact for our physical hardware logistics, ensuring our products, internal shipments, and trade show equipment get exactly where they need to go. This position offers a predictable, structured schedule of approximately 24 hours per week spread across 3 days during standard business hours. It is ideal for post-secondary students, individuals seeking supplemental income, or anyone looking for a focused, hands-on role that balances alongside studies or other personal commitments while gaining valuable operational experience. Key Responsibilities * Shipping & Receiving: Manage the day-to-day shipping and receiving of hardware. This includes processing internal shipments and fulfilling customer shipments. * Complex Logistics: Handle complex customer shipping issues and coordinate with major couriers like DHL and FedEx. Provide accurate shipping quotes and estimated times of arrival to customers. * Onboarding Kits: Prepare, print documents for, and ship customer Welcome kits for new user onboarding. * Event Logistics: Prepare, pack, and coordinate the shipping of equipment for industry trade shows alongside the events team. * Inventory Management: Assist with conducting the monthly hardware inventory count. * Supply Chain Administration: Learn to update internal supply chain tracking sheets and coordinate drop-shipments. * HubSpot Backup: Learn key functions in HubSpot to provide coverage for supply chain related data entry Qualifications & Skills * Experience: Prior experience in shipping, receiving, supply chain administration, or logistics is preferred. * Courier Knowledge: Familiarity working with major courier portals for complex shipments. * Detail-Oriented: Strong organizational skills with a commitment to accurate inventory tracking and shipment routing. * Communication: Excellent written and verbal communication skills to coordinate with both on-site and remote team members. * Technical Aptitude: Experience working with enterprise workstations, servers, GPUs, networking equipment, and other computer components is an asset but not required. We are willing to train the right candidate.

What you’ll do

The associate will manage daily shipping and receiving operations, including coordinating complex logistics with couriers and preparing equipment for events. They will also assist with inventory management, supply chain documentation, and provide administrative support using HubSpot.

Requirements

Prior experience in shipping, receiving, or logistics is preferred, along with strong organizational and communication skills. Familiarity with courier portals and technical hardware is considered an asset, though the company is willing to train the right candidate.

Listed skills

• Logistics · Preferred
• Inventory management · Preferred
• Communication · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Shipping
• Receiving
• Logistics
• Supply chain administration
• Inventory management
• Courier management
• HubSpot
• Communication
• Organizational skills
• Hardware handling
• Data entry
• Technical aptitude
• Shipment Routing
• Shipping And Receiving
• Supply Chain
• Organizational Skills
• Decision Making
• Data Entry
• Drop Shipping
• Networking Hardware
• Inventory Management
• Operational Intelligence
• Operations
• Verbal Communication Skills
• HubSpot CRM
• Technical Acumen
• Detail Oriented

Job areas

• Logistics
• Administrative
• Technology
• Supply Chain Associate
• Shipping / Receiving Clerk
• Stock Clerks
• Shipping, Receiving, and Inventory Clerks