At Phantom, making life better is our mission; for our customers and our employees. We're driven by our vision and values - it's what sets us apart as a corporation - and what makes Phantom Screens a special place to work. Since our beginning, in 1992, Phantom has excelled, expanded, and stayed laser-focused on our passion: making and installing the highest-quality retractable screens on the market. Now we're the top-selling retractable screen, and our products are international.

POSITION PROFILE

Summary: Reporting to the Production Supervisor and accepting daily direction from the area Team Lead, the Production Technician is expected to achieve pre-determined product volume output and consistently meet established quality standards. To ensure this is accomplished, it may be necessary for the Production Technician to transfer departments in order to support company needs. The Production Technician will interact daily with other team members, to successfully meet product demands. As a key member of the production team, the incumbent is expected to consistently demonstrate, and encourage in others, the organization’s core corporate values.

Department Structure

Positions reporting directly to the Production Supervisor are the Team Leads and Production employees of the various value streams. There are no subordinates reporting to the position of Production Technician.

Our Corporate Values

At Phantom Screens we value all of our employees. We are committed to providing a safe, harmonious, and respectful work environment and all employees are required to help us achieve this by practicing our core values.

To Speak the Truth

To Pursue Excellence To Serve Each Other To Practice Stewardship Position Responsibilities: (Include, but are not limited to, the following) Abide by all trained safety regulations for the role. Review all material used for defects as per quality specification training. Accurately record and communicate all scrap as a result of defective material. Review work order travelers and determine specifications for all products ensuring all orders are produced as per the details reviewed. Ensure proper knowledge and ability of the equipment being used. Perform all steps as per training to the work instruction. Maintain quality by strictly adhering to the steps as outlined in the work instructions paying attention to critical quality steps as outlined in training. Meet production efficiency levels as indicated during training. Report production completions accurately daily. Complete daily workstation cleaning and organization as per checklist. Complete washroom and lunchroom cleaning as per checklist and rotation schedule. Report to the Team lead any defects or abnormalities as they occur.

Position Requirements

Superior attention to detail. Ability to maintain composure, and work accurately and quickly during sustained periods of high pressure. Meet or exceed product volumes as indicated by operational requirements. Comfortable in a team environment together with a keen understanding of team accomplishments. A genuine desire to provide customer service at the highest level. Ability to remain focused when completing very repetitive tasks. Excellent attitude towards workplace safety, and quality of product/materials. Strong communication and interpersonal skills, with the ability to build and maintain relationships at all levels. Ability to maintain a positive and professional attitude in dealing with internal and external contacts.

Educational Requirements

Completion of High School Diploma (Grade 12 or equivalent) So, if you meet the requirements and qualifications posted above, we’d love to hear from you. If you require additional assistance with your application, please contact hr@phantomscreens.com