Full job description

Event Sales & Office Coordinator

Pay: $22.00–$26.00 per hour, based on relevant experience

Hours: Approximately 40 hours per week.

Location: Based at our Mississauga office/ warehouse. (On-Site)

Ontario Inflatables and Event Rentals is one of Ontario’s leading event attraction and entertainment rental companies. Our extensive inventory includes bouncy castles, giant slides and obstacle courses, interactive and carnival games, water attractions, mechanical rides, mobile rock-climbing and zip-line attractions, trackless trains, a mobile laser maze, photo experiences, concession equipment and other event essentials.

We provide equipment and attractions for everything from private celebrations to large school fun fairs, corporate events, festivals and community events across Ontario.

Position Overview

We are seeking a personable, motivated and highly organized individual to join our growing team as an Event Sales & Office Coordinator.

This position manages the customer experience from the initial inquiry through booking and final event coordination while supporting the company’s day-to-day administrative operations. The ideal candidate enjoys helping customers, is confident recommending rental options and can manage numerous event details in a busy, fast-paced environment.

This is primarily an inbound sales and customer-service position.

Schedule

Full-time, Monday to Friday, 40 hours per week. Workdays and hours may vary weekly based on business demands. Availability to work a minimum of two additional Saturdays during peak season (May–September) is required.

What We Offer

Permanent, year-round employment. Consistent full-time hours. Eligibility for seasonal performance bonuses. Opportunities for increased responsibility and career advancement. Employee discounts on rentals and services. Potential eligibility for health benefits and enhanced paid time off, including paid sick days and additional vacation, following successful completion of probation, subject to company policy and eligibility requirements. A supportive, collaborative and fast-paced team environment.

Key Responsibilities

Respond promptly and professionally to customer inquiries by telephone and email. Learn about each customer’s event and recommend suitable rentals, attractions and services. Enter, update and manage leads using the company’s booking and CRM software. Prepare accurate customer quotes, contracts and invoices. Follow up on inquiries and outstanding quotes to help convert leads into confirmed bookings. Assist customers in coordinating residential, school, corporate and community events. Confirm event details and communicate important information to the warehouse and operations teams. Manage booking changes, customer questions and event-related concerns. Communicate with vendors and other event partners when required. Maintain accurate customer, booking and payment records. Perform general administrative duties and maintain an organized, professional and well-supplied office.

Qualifications

At least two years of relevant experience in office administration, customer service, sales, event coordination or a related position. Fluent written and spoken English is a mandatory requirement. Strong interpersonal skills and confidence communicating with customers by telephone and email. Excellent organization, accuracy and attention to detail. The ability to manage multiple customers, bookings and deadlines simultaneously. Strong computer skills, including experience with Apple/Mac products and Microsoft Word and Excel. Experience with CRM, booking or invoicing software is an asset. The ability to work independently, take initiative and follow management direction. A positive, professional and customer-focused approach. Availability to meet the position’s peak-season Saturday requirements. Must be willing to provide a Criminal Reference Check and Vulnerable Sector Screening upon hire.

This permanent, full-time position is best suited to an organized, personable and detail-oriented individual seeking long-term employment who communicates fluently in written and spoken English, is confident managing customer inquiries and event bookings, and thrives in a fast-paced environment. The ideal candidate will take ownership of their work, provide exceptional customer service, contribute positively to the team and be eager to grow into greater responsibility as our company continues to expand.

Pay: $22.00-$26.00 per hour

Experience

macOS: 1 year (required) Customer service: 1 year (required) Office Administrator: 1 year (required) Sales: 1 year (preferred) Event planning: 1 year (preferred)

Work Location: In person