Job Overview

The Logistics Coordinator will apply their passion for customer service to facilitate the movement of all types of freight across all modes of transportation.

Key Accountabilities

Help grow the business by building quality relationships with customers through learning their needs, and consistently exceeding their expectations. Arranging customer’s shipments with partner carriers to ensure efficient transportation and on time delivery. Negotiating favorable, but fair rates and developing partnerships with carriers. Proactively search out new carriers in order to increase our carrier base and develop better options for customer’s shipments. Making pick-up and delivery appointments, tracking and tracing every shipment daily and providing updates to customers. Ensure prompt collection of proof of delivery documentation to support invoicing process.

Education and Experience

Post-Secondary Education or currently working on supply chain or logistics degree or designation.

Experience in Transportation and specifically 3rd Party Brokerage preferred

Skills and Knowledge

Strong communication skills Independent problem solving abilities Ability to effectively negotiate Familiarity with Excel Customer service experience