Position FULL TIME (Temp) PHARMACY ASSISTANT

Department PHARMACY

Location ASSINIBOIA FOOD STORE

Responsibilities

• Provide exceptional customer service to patients both in person and over the phone. Respond to customer inquiries in an efficient and friendly manner. Refer all clinical inquiries to the pharmacists.

• Perform inventory management functions such as ordering pharmacy inventory, maintaining appropriate stock levels, and identifying expired products for disposal, destruction, or return to manufacturer. Report all discrepancies to the Pharmacy Manager, including unauthorized removal of merchandise. Ensure organization and cleanliness of workstations, inventory shelves, and storage areas.

• Enter and manage patient profiles, maintaining current and accurate details. Process and submit insurance claims, and other pharmacy services to the insurer and resolve payment or coverage issues with payers, including insurance companies, patient support programs, and patients.

• Maintain and control the point of sale system, accurately and efficiently completing all transactions in a courteous, prompt, and precise manner in accordance with cash handling policies and procedures.

• Perform the technical aspects of medication dispensing, including receiving the prescription from the patient, and processing and filing the prescription efficiently and accurately.

Other duties as assigned

Requirements

• Experience in procurement of merchandise.

• Positive attitude, strong interpersonal skills, outgoing and energetic personality.

• Excellent customer service skills.

• Ability to multi-task, to work independently in a fast environment, with strong organizational skills, above average communication skills (both oral and written) and attentional to detail.

• Physically able to do heavy lifting.

• Ability to work a variety of shifts, including evenings and weekends.

• Willingness to further knowledge through training.

• Previous experience in a pharmacy department.

• Successfully pass pre-assignment testing as per Southland’s Alcohol & Substance Policy.

Reports to Pharmacy Manager