Coordinator, Hosting & Visitor Services Jobs in Banff, Alberta, Canada
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Banff, Alberta, Canada
Coordinator, Hosting & Visitor Services (Term)
Top Benefits
About the role
The Coordinator, Hosting & Visitor Services supports the delivery of hosting and visitor services activities across two teams on a seasonal basis. This role is primarily responsible for executing defined administrative, coordination, and operational tasks that align with the destination’s operational and visitor-facing priorities.
From October to April, the Coordinator supports the Market Strategy & Experience Development team in the coordination and delivery of media, influencer, trade, and stakeholder visits. This includes building detailed, compelling itineraries and tracking budget allocations, as well as coordinating the administrative and logistical aspects of in-destination activities, site visits, and hosted experiences that highlight Banff & Lake Louise.
From May to September, the Coordinator supports the Visitor Services team. They provide operational coordination and leadership support for Visitor Services, oversee Park Pass distribution operations, digital content quality initiatives, and ensures operational continuity during peak season, training periods, and leadership absences.
Why BLLT?
- Competitive salary based on experience.
- A values driven culture: Be United. Be Thoughtful. Be Optimistic. Be Innovative.
- An unparalleled mountain lifestyle - live & work where others vacation!
Please refer to the attached job description for a complete list of key accountabilities. This is a term role.
The job posting will remain active until we find the right candidates. Please submit both your résumé and cover letter for consideration. While we appreciate all applications, only qualified candidates and those who are eligible to work in Canada will be contacted. Applicants who live in the Bow Valley will take priority.
We’re a values-led destination marketing organization committed to sharing this extraordinary place with the world, while advancing the vision to Lead Tourism for Good [https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.banfflakelouise.com%2Flead-tourism-for-good&data=05%7C02%7CRFisher%40banfflakelouise.com%7C4a9a284795b14f19304008de3cd57a54%7C9e46a3e8d98847e38c8231fcc1ef9164%7C0%7C0%7C639015084783004002%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=txtPlhgbJmEq3y0t3JgQu6m%2FvD%2FoVbyOJWaCCiNcQWo%3D&reserved=0]. This vision inspires action, progress, and hope in Banff and Lake Louise—aiming to bring the community together and show how tourism can be a force for good toward a sustainable future. By working at BLLT, you will help realize this vision and contribute to a positive, inclusive, and innovative workplace.
Banff & Lake Louise Tourism is committed to building a workplace where everyone can succeed and belong. As a Signatory to the 2025 Bow Valley Workplace Inclusion Charter, we are working on commitments this year to build an even more diverse, equitable, and inclusive team environment.
We value a wide range of skills, experiences, and backgrounds and encourage all qualified candidates to apply. We are working to eliminate barriers for applicants and team members from equity-seeking groups. If you can’t apply online or need support during the application or hiring process, please email Robyn, our Manager, People & Culture (rfisher@banfflakelouise.com [rfisher@banfflakelouise.com]) to discuss your needs.
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About The Banff Lake Louise Tourism Bureau
We inspire the world to experience Banff and Lake Louise. Our team is fully committed to Lead Tourism for Good, the destination’s long-range vision for sustainable tourism, co-created by our community, adopted by the Town of Banff and Improvement District 9, and supported by Parks Canada. Through this collective vision, and alongside local residents, partners, and more than 700 member businesses, we welcome visitors and invite them to join us in stewarding this incredible place for future generations.
Team Values:
Be Thoughtful. We constantly strive to do the right thing – for our visitors, our partners, our environment and ourselves. We stay true to ourselves and this place by taking the time to assess and understand situations before making decisions. Our motivations and actions are genuine.
Be United. We value each other. We succeed as a team, each playing an important role in bringing this place to life. We support one another in working toward common goals, and celebrate those accomplishments together. All based on a shared belief that we can achieve much more as a group than we can on our own.
Be Optimistic. We believe in each other and the goals we’re working towards. We embrace challenges and adversity by pushing forward with optimism, enthusiasm and an unbreakable spirit.
Be Innovative. We don’t believe in standing still, or simply waiting for great things to happen to us. We’re motivated and inspired to make them happen. We work towards our goals every day, pushing forward and making headway. We may stop along the way to make sure that our path is correct, but make no mistake, we are striving for the summit.