Job Summary

Note: This is a contract position, ending October 1, 2026.

How You Will Make An Impact

You will be responsible for serving as a customer service representative in a call center and providing work order management support for staff/customers.

As a Call Centre Operator, You Will Be

– Answering the telephone, responding to customer emails, and providing general assistance to customers

– Enter and submit information relating to facilities, maintenance, space planning and other requests

– Process a wide variety of service transactions and uncover existing or future needs through proactive interactions

– Conduct basic Microsoft Excel reporting

About You

– Strong communication skills (verbal and written)

– Excellent telephone etiquette and listening skills

– Proficient in Microsoft Office (Word, Excel, Outlook)

– Detail oriented

– Minimum of 1 year of experience working in a call center environment

– Ability to provide outstanding customer service to the client

– Availability to work various shifts, including evenings, overnights, weekends, and holidays

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies. The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.