Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Description

Job Summary Applies a strong working knowledge of standard operating procedures to perform moderately complex facility and infrastructure tasks that require sound judgment. Works independently on routine assignments, supports critical infrastructure operations, and collaborates with the team to maintain safe, reliable, and efficient site operations.

Responsibilities

Facility & Infrastructure Operations Perform preventative and corrective maintenance, repairs, installations, and inspections across facility and critical infrastructure systems Monitor the Building Management System (BMS) and resolve alarms requiring judgment while following established procedures Operate and maintain plumbing, fire suppression, safety, and other facility systems, supporting energy efficiency initiatives Support operation of critical infrastructure under guidance from senior technical staff Vendor & Documentation Support Support vendor work approvals, including pre-work briefings, oversight during execution, and post-work verification Ensure vendor activities comply with Equinix standards and operating procedures Partner with vendors to maintain accurate technical documentation, drawings, and asset records Site Administration & Incident Response Prepare and maintain site documentation, including permits, MOPs, and scripts Identify Single Points of Failure (SPOFs) and provide mitigation recommendations Respond to onsite incidents such as equipment failures, service disruptions, and operational issues Work Orders, Projects & Collaboration Complete work orders, circuit installations, and routine maintenance requests.

Troubleshoot and maintain office and auxiliary equipment to minimize downtime

Support minor mechanical, electrical, and system changes, as well as infrastructure projects Collaborate with cross-functional teams; may provide guidance to peers on general maintenance activities Communicate inventory needs to maintain optimal stock levels of critical parts and equipment Qualifications Required Qualifications High school diploma or equivalent 2–4 years of hands-on experience in facilities operations, critical infrastructure, or a related technical environment Working knowledge of mechanical, electrical, plumbing, fire/life safety, or building systems Ability to interpret procedures, technical documentation, and work instructions Demonstrated ability to troubleshoot moderately complex issues and exercise sound judgment Familiarity with site safety practices, permit processes, and change management protocols Comfortable working independently on routine tasks with minimal supervision Preferred Qualifications Experience supporting data center, mission-critical, or industrial environments Exposure to Building Management Systems (BMS) or similar monitoring platforms Prior experience working with external vendors or service providers Technical certifications or vocational training in electrical, mechanical, HVAC, or facilities-related disciplines The targeted pay range for this position in the following location is / locations are: Canada - TR7 Toronto : 58,000 - 86,000 CAD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work. Employee Assistance Program: An Employee Assistance program is available to all employees. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here. This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.