Primary Job Posting Location: Burlington, Ontario Canada Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary The Healthcare Quality Assurance (QA) Supervisor communicates the quality policy and objectives to help ensure the maintenance of the overall healthcare compliance for the operation/department. The successful candidate will advise on development of standard operating procedures (SOPs), reviews and approves client and facility work instructions, trains QA personnel and internal clients on SOPs and regulatory topics and oversees the maintenance of the quality documents. This position participates in internal, client, and agency audits, and follows up on audit outcomes. The HC Quality Assurance Supervisor maintains knowledge of healthcare quality and regulatory requirements and assesses, and addresses risks associated with transporting healthcare and food products. Job Title: Healthcare QA Supervisor Job Type: Full-Time / Permanent Workdays: Monday to Friday (must be able to work ALL 5 days of the week) Shift Hours: 9:00 AM to 5:30 PM (must be able to work a minimum of 40 hrs. per week) Work Location: 4150 MAINWAY BURLINGTON, ON L7L 0A7 Key Responsibilities and Duties Monitors and instructs for compliance to UPS SCS site license requirements (DEL, CDS, PCR). Promotes Issue resolution, risk management, continuous improvements and project initiatives. Facilitates, hosts, and responds to audits (Internal, Regulatory Agencies and Clients) Assists with creation, revision, and approval of Controlled Documents (SOP/WI/Forms). Provides investigation and non-conformance reporting, including development of proactive strategies for preventing recurrence. Changes control management. Provides Quality and Regulatory compliance guidance to clients and internal staff. Supports growth of new and expanded facilities, clients and services. Participates in environmental control and CDS security emergency response action team. Performs direct reports responsibilities (risk assessment, task delegation, performance evaluation, skills development, constructive feedback, formal performance review, formal career development). Requirements Minimum 1 to 3 years with Pharmaceutical, HealthCare or Food industry - Required Minimum 3 to 5 years with Quality Assurance experience – Required Bachelor's degree or international equivalent in Sciences – Preferred QPIC/AQPIC designation - Preferred Expenses/Working Conditions Exposed to hot/cold temperatures when working outdoors and warehouse facilities. Adhere to the company’s Appearance Guidelines. What we offer: UPS offers a competitive compensation package which includes benefit options including health and dental coverage, group insurance plan, paid vacation, employee stock purchase plan and an unlimited opportunity to grow within the company. Our employee benefits include the following: Training and Development: UPS provides full training for all positions to ensure safety and compliance to policies and regulations; Generous Benefits Package: All UPS Canada employees have extended health, dental, and vision benefits. Promotion From Within: UPS is a globally known brand and has expanded in many countries and so UPS offers lots of room for advancement in many areas of the business; Employee Discounts: All UPS employees have the chance to take advantage in employee discounts when purchasing UPS merchandise and other brands; __________________________________ The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities. All candidates must successfully complete a series of interviews in order to qualify. Background and reference checks will also be required. The rate of pay for the successful candidate will range from $69.612,00/year to $78.310,80/year. UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.