Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do. The Centre for Accessible Learning (CAL) acts as a liaison between students and faculty in the implementation of disability-related accommodations and services for SFU Students. CAL is responsible for upholding SFU's General Policy 26 ("Accessibility for Students with Disabilities") and also advocates on issues related to diversity, educational equity, and academic achievement. The CAL Accessible team has key student-facing and instructor-facing responsibilities to ensure that SFU upholds its legal obligation to provide reasonable accommodations to students with disabilities. The team administers over 10,000 unique accommodated exams per year and works collaboratively with Disability Access Advisors and Exam Assistants to create an inclusive environment during the accommodated exam-writing experience. In addition to accommodated exams, the team is responsible for coordinating and implementing in-class accommodations to support students in lectures. Our team values trust, open communication, creative problem-solving, and shares a commitment to improving the student experience.

About the Role

A part of a team that is responsible for coordinating and implementing the day-to-day activities for the Centre for Accessible Learning (CAL's) accommodated exams services and in-class accommodations which effects the institution's legal obligation to provide services, programs and facilities free from discrimination for all students and members of the community not covered by other offices or policy. The Disability Services Officer collaborates closely with students, faculty, and campus partners to design, implement, and continuously improve individualized accommodations and services that enable equitable participation in the academic environment. This role combines subject-matter expertise in assistive technologies, accessibility practices, and accommodation implementation with strong operational leadership. We are looking for a resourceful, energetic and highly organized individual who is a natural leader and is passionate about equity for students with disabilities. Our ideal candidate will have solid competencies in organization, priority-setting, and problem-solving in a consistently high-output environment. They will be able to communicate with vulnerable, diverse populations using compassion, confidence and sensitivity, and will proactively engage with students, instructors, and technology to better implement accommodations. We offer a dynamic and multifaceted work environment that is very team-based, and where no two days are the same.

Full Job Description

Qualifications Bachelor's degree in Social Sciences, Sciences, or a related discipline, and two years of related experience in areas such as project management and the handling of sensitive confidential information involving equity and diversity issues, database management, or an equivalent combination of education, training, and experience. Good knowledge and experience to dealing with vulnerable populations.

Excellent knowledge of specialized software and specialized databases

Excellent interpersonal, verbal, and written communication skills. Ability to handle competing requests from multiple sources and to regularly interact with individuals who may be experiencing difficulties. Ability to work in a fast-paced, team-oriented environment.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Administrative & Professional Staff Association (APSA): An additional 7% pay in lieu of benefits & 8% vacation pay Employer paid extended health & dental plans Professional development funds (minimum contract period of 1 year) Hybrid-work program for eligible positions Additional Information The assignment end date is December 31, 2026. Occasional evening and weekend hours may be required, particularly during exam periods. Occasional work at the Surrey Campus may also be required. This position will require a Criminal Records check as the position will require the individual to work with minors. Please include your cover letter and resume in one attachment. SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university. We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.