Back Of House Ecommerce Associate Jobs in Calgary, AB
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Calgary, AB
Associate Manager, Digital Merchandising (Mark's)
Top Benefits
About the role
What You'll Do
Reporting to the Manager, Digital Merchandising (Mark’s), the Associate Manager, Digital Merchandising (Mark’s) is a key contributor to delivering engaging, conversion-focused, and customer-centric shopping experiences across the Mark’s and L'Équipeur eCommerce websites.
The Associate Manager, Digital Merchandising is responsible for the digital presentation and strategic planning of product merchandising across our eCommerce websites to deliver engaging, conversion-focused, and customer-centric shopping experiences. This role combines hands-on merchandising in Adobe Experience Manager (AEM) and Adobe Target with analytics-driven decision-making to continually improve content placement, navigation, product presentation, and promotional execution.
Working closely with Digital Merchandising Operations, Merchandising, UX, Marketing, and Analytics teams, the Associate Manager ensures that product stories, seasonal campaigns, and curated content are delivered seamlessly to the customer while meeting commercial goals and business objectives. You will help run the day-to-day operations of the Digital Merchandising team at Mark’s to deliver a best-in-class customer experience. The Digital Merchandising team is responsible for driving eCommerce and brick-and-mortar sales by working collaboratively across the organization to execute a strong digital strategy that prioritizes the customer and drives results for the business.
Success in this role is measured through strong execution, thoughtful use of data and insights, and the ability to influence cross-functional teams to deliver cohesive, high-quality digital experiences at scale.
Own the planning, coordination, and execution of general merchandising journeys and experiences across Mark’s / LEQ digital channels. Translate business priorities, promotional strategies, and brand objectives into compelling, customer-first onsite experiences that drive engagement and conversion. Ensure digital storytelling, value propositions, and promotional mechanics are clearly communicated and executed with consistency and accuracy. Monitor and analyze site performance, customer behavior, and eCommerce sales results using analytics and reporting tools to identify opportunities for improvement. Partner with Analytics and Optimization teams to inform testing strategies and continuous improvement of various areas of the website, including category landing pages. Support and lead components of cross-banner, enterprise digital initiatives that impact general merchandising transactional experiences. Contribute to the development of scalable frameworks, standards, and best practices that improve operational efficiency and execution consistency. Act as a subject matter lead for general digital merchandising within broader digital projects and change initiatives. Build strong working relationships with Merchandising, Marketing, UX, Product, IT, and Operations teams to ensure seamless execution. Partner with internal and external teams to troubleshoot, track, and resolve onsite or back-end issues that impact the customer experience. Work collaboratively within the Digital Merchandising team to manage workflows, timelines, and competing priorities in a fast-paced environment.
What You Bring
Bachelor’s degree in Business, Marketing, or a related field. Experience in eCommerce, digital merchandising, retail, or related field. Strong understanding of online shopping behaviors and how digital merchandising influences conversion and customer confidence. Experience with Adobe Experience Manager (AEM) or similar CMS platforms Proven analytical skills with the ability to translate data and insights into clear recommendations (experience with tools such as Google Analytics is an asset). Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously. Excellent written and verbal communication skills, including comfort presenting insights and recommendations to stakeholders. A collaborative, proactive mindset with a desire to improve processes, elevate execution standards, and deliver meaningful business impact.
Broadband Salary Range: $64,000 – $106,000 CAD
Our typical hiring range is between $64,000 and $75,000. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.
We’re always looking for great talent! In addition to competitive pay, we offer:
Comprehensive benefits and retirement programs Performance incentives, Continuing Education Programs Other perks to support your well-being Career growth opportunities and product discounts
This posting represents an existing vacancy within our organization.
We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.
About Us
At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As one of Canada’s leading apparel retailers, and a valued part of the Canadian Tire family of companies, Mark’s stands out for its commitment to comfort, quality and style. Mark’s is a leader in product development, innovation and quality through its assortment of industrial apparel, footwear and accessories, with strong private and exclusive brands. Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
Not the right fit? Search for Associate Manager, Digital Merchandising jobs in Calgary, Alberta, Canada
About Mark's
As part of the Canadian Tire group of companies, we are a successful, competitive, innovative, and growing company that values diversity and fosters a culture of performance and accountability. Even as a nationwide retailer, we remain true to our entrepreneurial roots by encouraging and rewarding innovative thinking.
Mark’s provides Canadians with apparel and footwear for everyday work and everyday living by focusing on a core business of developing durable, high quality and comfortable items for casual and industrial applications. Mark’s, known as L’Équipeur in Quebec, is one of Canada’s most trusted retailers, with over 380 stores across the country. For more information, visit www.Marks.com / www.LEquipeur.com
The first Mark's Work Warehouse store opened August 14, 1977 in Calgary, AB as an industrial accessories retailer. With early success, the company expanded rapidly going public in 1981. Mark's Work Warehouse was purchased by Canadian Tire Corporation for $116 million in 2002.
Over the last 39 years, the company has grown into Canada’s number one retailer for men's casual and industrial apparel Rebranding as Mark's in 2012, the company now operates over 380 stores across the country featuring a full range of men's and women's casual and industrial apparel, footwear and outerwear.
Mark's is committed to outfitting Canadians with the confidence to look and feel their best for everyday life in Canada. Working at Mark’s, you’ll have the flexibility and support you need to provide our customers with great quality products, while supporting our vision to be Canada’s number one destination for men’s industrial and casual apparel and footwear.
Whether working directly with our customers at our retail stores, or behind the scenes in our head office in Calgary, our employees are leading our brand's evolution. To support them, we're investing in their growth and development and empowering them with the freedom and responsibility to perform their jobs better.