What Are We Looking For?

• Position Title Facilities Assistant

• Job Type Permanent Full Time, Shift

• Department Facilities

• Reports to Manager, Operations

Position Overview
The Facility Assistant supports daily building operations by completing custodial duties, light to medium maintenance tasks, repairs, inspections, inventory support, and general facility coordination. This role works closely with the Facilities Coordinator and Manager of Operations to help maintain clean, safe, functional, and well-maintained spaces for residents, staff, visitors, and program operations.

Key Responsibilities

Custodial and Housekeeping Support

• Perform routine cleaning of offices, washrooms, common areas, fixtures, furniture, floors, vents, and high-touch surfaces.
• Complete move-out, move-in, emergency, and deep-cleaning tasks as required.
• Restock supplies and maintain cleaning checklists, including daily washroom documentation.
• Follow safe chemical handling, WHMIS, infection-control, and cleanliness standards.

Maintenance and Repair Support

• Complete light to medium repairs, including drywall patching, painting, hardware repairs, fixture repairs, flooring support, and basic troubleshooting.
• Assist with renovation-related tasks, unit turnover repairs, plumbing support, doors, walls, fixtures, and general building deficiencies.
• Identify and report larger repair needs, safety concerns, and building-system issues.
• Support preventive maintenance activities, inspections, and building-condition checks.

Facility Coordination and Operational Support

• Assist the Facilities Coordinator and Manager of Operations with work requests, inspections, inventory, contractor access, and follow-up.
• Support room setup, furniture moves, supply movement, equipment handling, and operational requests.
• Help track tools, materials, maintenance supplies, cleaning supplies, and facility needs.
• Take direction from senior staff and support priorities across assigned sites.

Donations, Inventory, and Receiving

• Receive, sort, organize, move, and store donations, supplies, equipment, and deliveries.
• Assess donation quality and help dispose of unsuitable, excess, or inappropriate items.
• Maintain clean, safe, and organized receiving and storage areas.
• Assist with inventory shortages, donation distribution, and movement of goods.

Safety and Compliance

• Follow organizational policies, safety procedures, security expectations, and OHS requirements.

• Use safe lifting methods and request assistance for heavy or awkward items.

• Monitor and report hazards, damage, security concerns, and maintenance issues.

• Participate in team meetings, training, employee engagement activities, and development opportunities.

This position description reflects the general duties of the position, but it is not intended to be a detailed description of all duties that may be inherent in the position. The Janitor/Donations Receiver will be asked to perform other duties as required or assigned.

What You Bring to Our Mission

• Strong technical aptitude and proven hands-on repair ability in building maintenance, renovations, construction, trades, industrial work, or similar technical environments.

• Ability to complete light to medium maintenance and repair tasks, including drywall, painting, plumbing support, flooring, carpentry, fixtures, hardware, troubleshooting, and general building repairs.

• Experience supporting renovations, unit turnovers, inspections, preventive maintenance, and facility repairs is strongly preferred.

• Oil and gas field, industrial, construction, trades, contractor, or building-operations experience is considered a strong asset.

• Custodial, janitorial, housekeeping, donations receiving, inventory, or facility-support experience is considered an asset.

• Ability to coordinate tasks, communicate with contractors when needed, follow up on repairs, and support the Facilities Coordinator and Manager of Operations.

• Ability to work independently and as part of a team, follow direction, prioritize work, and respond to urgent operational needs.

• Ability to perform physical work, including lifting, moving, cleaning, repairs, supply handling, and working in active residential/service environments.

• Strong attention to detail, problem-solving ability, initiative, accountability, flexibility, and willingness to learn.

• Ability to communicate in English, both verbally and in writing.

• Comfortable asking questions, receiving feedback, providing feedback, and adapting to changing priorities.

• Safety, security, privacy, ethics, and respectful service are important values for you.

• Available to work day shifts, including weekends and holidays, with flexibility for additional hours when needed.

Requirements

• High school diploma or GED.

• Minimum 1 year of custodial, janitorial, facility-support, maintenance, construction, renovation, industrial, or similar hands-on experience.

• Strong technical skills and hands-on maintenance/repair ability are required.

• Experience with drywall, painting, plumbing support, flooring, carpentry, fixtures, troubleshooting, renovations, or general repairs is strongly preferred.

• Experience in oil and gas, industrial, construction, trades, contractor work, or building maintenance is considered a strong asset.

• Customer service experience is considered an asset.

• Donation receiving, inventory, or supply-handling experience is considered an asset.

• WHMIS, First Aid, chemical handling, ladder safety, or other relevant safety training is highly preferred.

• Police information / criminal record check required.

• Child intervention record check is preferred or may be required depending on role requirements.

• Ability to safely lift, move, clean, repair, and support daily facility operations.

• Good communication skills in English.

• Strong reliability, initiative, attention to detail, and ability to work independently.

Our Commitment
Join us in a workplace where your actions contribute to breaking down barriers, fostering equity, and creating a truly inclusive and antiracist space. At Inn from the Cold, you're not just an employee but a crucial part of a community, making a difference in the lives of those who need it most.

Diversity, Equity and Inclusion: The INN is deeply committed to building a workplace where inclusion is valued and prioritized. We welcome and encourage applicants from diverse backgrounds and experiences. If you are passionate about our mission and can contribute to our team, we encourage you to apply, even if you don't meet every qualification listed. We value unique perspectives and are committed to building a team that represents a variety of talents and skills. We are proud to be an equal opportunity employer seeking to create a welcoming and diverse environment.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age or veteran status, or any other non-merit-based or legally protected grounds.

Join Our Team
We are excited to hear from you! We invite you to join our movement to end family homelessness in our city. If you are passionate about making a difference and meet the qualifications above, please submit your resume and cover letter at innfromthecold.org/careers

The successful candidate must satisfactorily complete a Police Information Check with Vulnerable Sector Search and a Child Intervention Record Check.

Application Deadline: Applications will be accepted until a successful candidate is found.

Inn from the Cold is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact us at HR@innfromthecold.org before your interview.