Front Desk Agent Jobs in Calgary, AB
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Calgary, AB
Front Desk Agent - Night
Front Desk Agent - Night
Hotel Front Desk Agent (Base) - Winter 2025/26
Hotel Front Desk Agent (Base) - Winter 2025/26
6 - month Front Desk Agent
6 - month Front Desk Agent
Guest Service Agent - Front Desk
Guest Service Agent - Front Desk
Hotel Bell Desk Agent - Winter 2025/26
Hotel Bell Desk Agent - Winter 2025/26
Front Office Reception Agent
Front Office Reception Agent
Front Office Reception Agent
Front Office Reception Agent
Front Desk | Crowfoot
Front Desk | Crowfoot
Climbing Control Desk Agent - Casual
Climbing Control Desk Agent - Casual
Guest Service Agent (P/T) - Chateau Nova Peace River
Guest Service Agent (P/T) - Chateau Nova Peace River
Front Desk Attendant - BCE
Front Desk Attendant - BCE
Front Desk Receptionist - Shipping and Receiving Support
Front Desk Receptionist - Shipping and Receiving Support
Overnight Front Desk Associate
Overnight Front Desk Associate
Front Desk Receptionist
Front Desk Receptionist
Guest Services & Laundry Attendant
Guest Services & Laundry Attendant
Night Auditor - Front Desk
Night Auditor - Front Desk
Desk Lead, Crude Trading & Quality
Desk Lead, Crude Trading & Quality
Assistant Rooms Operations Manager - Front Office
Assistant Rooms Operations Manager - Front Office
Restaurant Manager
Restaurant Manager
Guest Services Agent
Guest Services Agent
About the role
The Front Desk Agent/Night Auditor Part-time will contribute to the overall success of the Hotel by anticipating guest needs and providing friendly, efficient, and superior customer service during all guest interactions. The position is responsible for maintaining a positive work environment at the front desk while maintaining high internal & external guest service standards at all times, during an overnight shift.
Responsibilities:- Greets arriving guests and follows established check-in procedures
- Reviews daily arrivals list and checks VIP notes and other special guest requests
- Provides check-out services to departing guests, ensures that all accounts and payments are correct and posts all late charges
- Follows Coast Hotels cash handling policies accurately
- Demonstrates knowledge of the hotel’s immediate area and local attractions
- Communicates frequently with Housekeeping, Maintenance, and other hotel departments
- Assists guest in foreign currency exchange transactions
- Follows set procedures with great detail
- Completes shift updates and cash-out procedures accurately
- Informs and updates the Front Office Manager on all guest related issues
- Carries out night audit responsibilities when required
- Other duties as required
Skills/Knowledge/Experience:- Minimum 1 year experience in similar position preferred
- Secondary School Diploma
- Bachelor's Degree or Diploma in Hospitality, or equivalent combination of education and experience
- Superior communication skills in English, both verbal and written required, with working knowledge of a second language a definite asset
- Able to perform well under pressure - Self-motivated team player with demonstrated interpersonal skills
- Ability to work in a fast paced, multi-tasking, multi-functional team environment
- Demonstrates superior customer service skills
- Exemplifies Coast’s core values and enjoys working in a culture of accountability
- Able to work evening and overnight shifts including those on weekends and holidays
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About Coast Hotels
Ready to change your perspective? Coast Hotels turns the standard hotel concept on its head, with one-of-a-kind properties and a Refreshingly Local™ attitude for everyone who wants to experience a destination the way locals do.
Discover our collection of over 40 hotels in Canada and the USA each as unique and varied as its location, with a style, personality, and sense of place all its own while delivering exceptional value and an unmatched dedication to our guests, backed by our innovative Coast Rewards loyalty program. Visit www.coasthotels.com or call 1.800.663.1144.