This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a MIG Claims Advisor based in Canada.

Join a fully remote team where you'll play an important role in supporting individuals through the accident benefits claims process with professionalism and empathy. In this position, you will investigate, evaluate, and resolve Minor Injury Guideline (MIG) claims while ensuring compliance with applicable insurance regulations and service standards. Working in a collaborative and customer-focused environment, you'll manage claims from initial assessment through resolution, balancing accuracy, efficiency, and exceptional client care. This role offers the opportunity to develop expertise in accident benefits while contributing to fair claim outcomes and positive customer experiences. If you thrive in a detail-oriented setting and enjoy solving complex claims with integrity, this is an excellent opportunity to grow your career.

Accountabilities

As a MIG Claims Advisor, you will manage accident benefit claims from investigation through resolution, ensuring compliance with legislation while delivering outstanding customer service and maintaining accurate claim documentation.

Investigate and assess Minor Injury Guideline (MIG) accident benefit claims to determine coverage eligibility and appropriate claim outcomes. Evaluate medical rehabilitation, disability, and related accident benefit claims in accordance with applicable insurance legislation and internal guidelines. Coordinate claim activities with claimants, legal representatives, healthcare providers, and other stakeholders to facilitate timely resolutions. Maintain accurate, organized, and up-to-date electronic claim files, ensuring complete documentation throughout the claims lifecycle. Respond promptly to correspondence, accident benefit forms, and customer inquiries while meeting regulatory timelines and service expectations. Identify issues, evaluate supporting documentation, and recommend appropriate claim decisions based on policy coverage and legislative requirements. Support departmental objectives by contributing to process improvements and performing additional responsibilities as needed.

Requirements

The ideal candidate combines insurance claims expertise with strong communication skills, sound judgment, and a commitment to delivering exceptional customer experiences in a fast-paced remote environment.

Post-secondary education or an equivalent combination of education and relevant experience. 1-2 years of experience in insurance claims adjusting or a related claims role. Experience in accident benefits claims handling is preferred. Background in a medical or legal environment is considered an asset. Enrollment in or completion of the Chartered Insurance Professional (CIP) designation is preferred. Strong knowledge of claims investigation, evaluation, and documentation practices. Excellent verbal and written communication skills with a customer-first approach. Strong organizational, analytical, and problem-solving abilities. High attention to detail with the ability to manage multiple priorities effectively. Ability to work independently while collaborating successfully within a remote team environment.

Benefits

Competitive annual salary ranging from $59,900 to $93,725, based on experience and qualifications. Fully remote work arrangement with flexible working options. Employee discounts, including savings on auto and property insurance products. Home office reimbursement program for eligible equipment purchases. Comprehensive retirement savings plan with employer-matched contributions. Annual wellness allowance to support physical and mental well-being. Student loan payment matching program for eligible government student loans. Tuition reimbursement to support ongoing professional development. Paid personal reflection day and comprehensive leave benefits. Opportunities to participate in community engagement and volunteer initiatives. Inclusive workplace culture with accommodation support and career development opportunities.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.