Join Our Mission at the Calgary Drop-In Centre

At the Calgary Drop-In and Rehab Centre (the DI), we’re looking for passionate, community-minded people who know that kindness can change lives. Whether you’re helping guests find housing, supporting their recovery journey, or keeping our operations running strong, your work here truly matters. Every role at the DI is about creating possibilities for others, and for yourself.

Who We Are

The Calgary Drop-In and Rehab Centre (the DI) is a low-barrier, housing-focused organization serving some of Calgary’s most vulnerable community members. We believe everyone deserves dignity, safety, and the opportunity to thrive. Every day, our team meets people where they’re at — offering basic needs, compassion, and connection while helping them move toward stable, permanent housing. Our work is guided by the principles of housing first, trauma-informed care, harm reduction, and recovery-oriented practice. But above all, we’re guided by people — their stories, their strengths, and their potential. When you join the DI, you’re joining a team built on respect, collaboration, and heart.

The Opportunity

Position Title: People & Culture Advisor Reports To: Manager, Payroll & Total Rewards Employment Type: Full-time Permanent Schedule: 5 days on/2 days off, Monday to Friday Location: 1 Dermot Baldwin Way SE, Calgary, Alberta About the Department The People & Culture team is committed to fostering a respectful, inclusive, and values-driven workplace. We work closely with leaders and employees to support meaningful work experiences, a positive organizational culture and strive to create an environment where people feel supported, heard, and valued.

What You’ll Do

Every role at the DI makes a difference. In this position, you will: Support the planning, coordination, communication, and administration of annual People & Culture programs and cycles, including performance reviews, talent and succession planning, employee engagement initiatives, and other people programs. Provide guidance and support to leaders and employees on employee relations matters, workplace policies, employment legislation, and organizational practices, escalating complex issues as appropriate. Build positive working relationships with people leaders by providing timely P & C support, sharing resources, and reinforcing effective people management practices. Participate in workplace investigations by assisting with information gathering, interview scheduling, documentation, note-taking, and preparing investigation materials and summaries. Support all stages of the employee lifecycle, including recruitment, onboarding, learning and development, performance management, employee movement, and offboarding, while ensuring accurate documentation and a positive employee experience. Coordinate and maintain employee records, HR documentation, and people-related systems, ensuring accuracy, confidentiality, and compliance with organizational policies. Assist with the development and delivery of P & C communications, resources, and training materials to support leaders and employees. Respond to routine P & C inquiries and provide timely, customer-focused support, referring more complex matters to senior members of the People & Culture team. Contribute to P & C projects and continuous improvement initiatives by coordinating activities, gathering information, and supporting implementation. Champion the organization's values by modelling respectful, inclusive behaviours and contributing to a positive, collaborative, and coaching-focused workplace culture. This role is well-suited for a collaborative, strategic minded People & Culture professional with a strong generalist foundation and a passion for supporting both employees and leaders. They are comfortable navigating complex employee relations issues, providing practical and balanced advice, and contribute positively to organizational culture while delivering exceptional People & Culture service and support.

What You Bring

We know that great people come from all kinds of backgrounds. You don’t have to check every single box! If you’re passionate about helping others and share our values, we want to hear from you.

Must-Have’s

A diploma or degree in human resources, psychology or related field is required; a combination of education and/or work experience will be considered. CPHR candidate, designation or relevant designation is required. 3 - 5 years of experience in People & Culture/Human Resources. Strong knowledge of relevant employment legislation, human rights requirement, and HR best practices. Excellent communicator and relationship-builder who understands that service excellence is delivered by employees who are both engaged and empowered. A demonstrated desire for continuous development and a growth mindset. Ability to be flexible, take initiative, exercise good judgement and apply discretion while demonstrating a high level of confidentiality in all matters. Able to use critical thinking to interpret situations and make recommendations based on sound knowledge to produce effective results. Well-developed interpersonal, relationship-building, and conflict-resolution skills. Is a role model for professional conduct, pursuing excellence, seeking opportunities for continuous improvement, and producing creative and/or unique work solutions. Ability to work independently with minimal supervision while contributing effectively within a collaborative team environment. Resilience, stress tolerance, and ability to remain composed when dealing with emotionally charged or stressful situations. Ability to provide a satisfactory vulnerable sector clearance check.

Nice to Have’s

Experience with HRIS systems. Experience working in a 24/7 operation would be an asset.

Working at the DI

Working at the Calgary Drop-In Centre (the DI) means being part of meaningful, human-centered work that can sometimes involve complex and emotionally charged situations. You may encounter individuals experiencing crisis, distress, or strong emotions, and situations that require calm, quick thinking, and compassion under pressure. We know this work can be intense and we also know it’s deeply impactful. That’s why we prioritize staff wellbeing through training, peer and supervisory support, debriefing opportunities, and a strong culture of teamwork. Our environment calls for resilience and steadiness, but it also offers the reward of seeing real change and connection every day. Some roles may also involve occasional exposure to medical distress or bodily fluids, and safety protocols and resources are always in place to support you.

Compensation & Benefits

We believe in taking care of our people so they can take care of others. Our total rewards package includes:

• Market Aligned Compensation
• Comprehensive health and dental benefits
• Employer-matching RRSP program
• Paid vacation, sick, and wellness days
• Paid Onsite Parking
• Employee & Family Assistance Program (Homewood EFAP)
• Life and AD&D insurance
• Ongoing training and professional development opportunities Benefits typically begin on the first of the month following your start date, and our P&C team will ensure you have clear information and support from day one.

Why You’ll Love Working Here

Joining the DI means joining a community that believes in people and their capacity, resilience, and worth. You’ll have the chance to:

• Make a tangible difference in people’s lives every single day
• Work with a team that values respect, compassion, and authenticity
• Collaborate with dedicated professionals and community partners
• Be part of an organization that encourages growth, wellbeing, and innovation You’ll play a key role in supporting an integrated, person-centered approach that promotes wellbeing, dignity, and connection for every individual we serve. At the Calgary Drop-In Centre (the DI), our team members help create safe, inclusive, and trauma-informed spaces where people can access the support they need to move toward stability and housing. In every interaction, you’ll contribute to high-quality, compassionate service that reflects the shared mission, vision, and values of the DI.

Inclusion & Accessibility

At the Calgary Drop-In Centre (the DI), we believe inclusion, compassion, and respect make us stronger as an organization and as a community. We are an equal opportunity employer committed to building a workplace that reflects the diversity of the people we serve. If you require accommodation during the hiring process, please contact people@thedi.ca and we’ll be happy to support you. Ready to Apply? If this opportunity sounds like the right fit, we’d love to meet you.

Please apply with your resume and cover letter here. If you have questions or would like to learn more about working at the DI, please visit our website here.