Junk Removal And Customer Service Jobs in Calgary, Alberta, Canada
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Calgary, Alberta, Canada
Junk Removal and Customer Service
Top Benefits
About the role
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.
Junk Removal and Customer Service
1-800-GOT-JUNK?
Location: Calgary, AB
Pay: $22–$24+/hour (Profit Share + Tips + $16/hr base ) Job Type: Full-Time Are you looking for an active, hands-on job where no two days are the same? Do you want to get paid to be active and talk to people? How about a job with room to advance and build new skills? Join our 1-800-GOT-JUNK? Calgary team as a Customer Experience Lead where you’ll have fun while making a difference in the lives of our customers every day! We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations. We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences.
What We’re Looking For
Sales-Driven: A passion for sales and a knack for exceeding customer expectations. People Focused: Friendly and personable, dedicated to delivering outstanding service. Energetic: Physically fit and enthusiastic about engaging in hands-on tasks. Dependable: Reliable and hardworking, positively contributing to our team culture. Strong Communicator: Excellent problem-solving skills and organizational abilities. Role Overview: As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job.
Create WOW moments through outstanding customer service
Lead pricing conversations, close on-site sales, and deliver clear estimates Remove junk safely from homes and businesses Drive, navigate, and operate box trucks (training provided) Lift, carry, load, and maneuver items up to 75+ lbs Represent our brand with integrity, professionalism, and a sharp appearance No prior junk removal experience required - we train you. Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.
Professional Growth: Our team members grow fast. Advancement pathways include
Certified Sales Lead People Development Lead Operations Lead Senior Sales Director of People Development Director of Operations General Manager We promote from within whenever possible!
Pay: $22–$24+/hour (Profit Share + Tips + $16/hr base )
Base hourly rate Tips Uncapped profit share & performance incentives Schedule: Full-time: 4–5 shifts per week 1 mandatory weekend shift 3–4 weekday shifts Shifts run 8–10 hours and typically begin at 7am or 12pm depending on business needs Must maintain availability for 4 weekdays + 1 weekend day every week
Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Experience a fun, fast-paced workday filled with diverse tasks and challenges. Career advancement pathways.
Competitive compensation and performance-based bonuses
Award-winning workplace ("Best Places to Work" and "Fast 50 Company"). Our Mission Statement: Anything is possible. Invest in people. Change the world.
This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.
Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!
About 1-800-GOT-JUNK?
1-800-GOT-JUNK? is a franchise-based, full-service junk removal company dedicated to helping people reclaim the space in their homes and businesses. A pioneer of professional junk removal, 1-800-GOT-JUNK? has set the standard for exceptional customer service. Friendly, uniformed drivers call customers in advance, arrive on schedule, haul junk away from where it’s located, and provide a full clean-up. Items we remove include things that garbage collectors typically do not take, including: household furniture and electronics, clothing, renovation debris, and assorted junk. Commercial customers include property managers, retailers, realtors, government offices, disaster relief, and construction and renovation workers, to name a few. Environmental sustainability is important to us. Wherever possible items are recycled or donated to charity, with current landfill diversion rates at 61.3 percent.
1-800-GOT-JUNK? has been recognized as workplace of choice through numerous awards, including Best Place to Work in BC, Great Workplaces in Canada, and 50 Most Engaged Workplaces. We are an equal opportunity employer that offers a fantastic culture that is “All About People”, and where personal and professional wins are celebrated.
1-800-GOT-JUNK? has approximately 175 locations throughout Canada, the United States, and Australia. For more information, including new franchise opportunities, please visit www.1800gotjunk.com.
1-800-GOT-JUNK? Alliances: Canadian Automobile Association (CAA) Access Rewards National Association of Professional Organizers (NAPO) North American Association of Senior Move Managers (NASMM) CitiBank Rewards RecycleBank General Services Administration (GSA)