Scrum Master II

Location: Toronto, ON

Onsite Flexibility: Hybrid — 4 days on-site, 1 day work from home

Contract Details

Position Type: Contract Contract Duration: 12 months (with potential for extension based on performance and business needs) Pay Rate: C$60.00–C$75.00 / Hour (CAD) Shift / Schedule: Monday–Friday, 9:00 AM – 5:00 PM Travel Requirements: Not required

Job Summary

This is a specialized professional role that focuses on the improvement of the Agile team and drives the methodology, provides guidance on its application and associated processes, protects the team from outside distractions, conducts ceremony facilitation, removes impediments, and is dedicated to the Agile team. The Scrum Master understands Agile and helps stakeholders work according to the method for the benefit of the team and the projects. Day-to-day responsibilities include working on an AI program in cybersecurity, global security, and defense, while the team is currently transitioning from a SAFe-like model; this Scrum Master will work closely with PMs to help organize pods. The role involves approximately 4 hours per day in meetings and interacts with internal stakeholders only.

Key Responsibilities

Customer

End-to-end facilitation of the Agile processes. Drives continuous improvement and change, acting as a change agent to adapt processes to maximize productivity throughout the project lifecycle. Engages appropriate stakeholders to identify and manage impediments and required outcomes of projects for the business. Identifies Agile team improvement opportunities and looks externally for best practices in order to increase team productivity. Makes sure there is no hidden work, ensuring that everything the Agile Team is working on is acknowledged and accounted for in the Product Backlog, protecting the team from distractions. Owns enforcement of the Agile practices and ceremonies; provides advice and guidance to the Agile project team, as required, regarding best practices in Agile project management. Manages Work In Progress Limits, making sure the team is not working on too many stories/tasks at once, and helps them get into a flow of starting and completing work in a predictable manner. Encourages the Team to look for opportunities to support each other (e.g., focus on higher priority Stories that team members are struggling with). Ensures a collaborative culture exists within the Team, promotes team building and ensures team engagement. Coordinates and facilitates ceremony logistics and ensures all Agile ceremonies/processes are held and all team members are present and on time, in particular the daily stand-up meeting and engagement of control partners. Works across the Agile team to ensure Agile artifacts and information are accurate and up to date.

Shareholder

Adheres to enterprise frameworks or methodologies that relate to activities for our business area; ensures respective policies/practices are well executed, meets business needs, complies with internal and external requirements, and aligns with business priorities. Drives project execution that is aligned to established cost, timing, deliverable, and scope objectives; adheres to enterprise governance to ensure that projects meet all the performance, quality, and compliance standards and follows the approved methodology. Works directly with key stakeholders to remove impediments and help manage cross-Agile team dependencies; shares accountability with Agile Coach (and CoE where applicable) for spreading best practices throughout the team and organization. Collaborates with Product Owner(s), Technology Lead(s), and Team(s) on Sprint planning, impediment removal, and Team execution. Keeps abreast of emerging impediments, issues, trends, and assesses potential impacts. Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite.

Required Skills

Project Management experience Scrum and Agile methodologies Agile tools — JIRA and Confluence Strong communication skills Leadership qualities Facilitation skills

Preferred Skills

SAFe / Agile certifications (CSM, PSM, etc.)

Power BI / Tableau hands-on experience

Education Requirements

Any level of education accepted; equivalent experience is more important than formal degree

Required Experience

2–4 years of relevant experience as a Scrum Master Strong Scrum Master and Agile coaching experience, rather than a traditional Project Manager mindset Experience supporting teams through Agile transformations Prior experience establishing, organizing, and optimizing pods/team structures Strong stakeholder management and communication skills Strong expertise in Agile delivery tools — JIRA and Confluence

Nice-to-Have Experience

Power BI / Tableau hands-on experience Experience with SAFe or SAFe-like delivery models Agile certifications (SAFe, CSM, PSM, etc.)

Work Environment / Physical Requirements

Training period of 2–3 weeks upon start Approximately 4 hours per day spent in meetings Internal stakeholder interactions only; no access to customer data No overtime required No rotation required

Important Notes

Interview process: 1 round, virtual, approximately 30 minutes Conversion to permanent possible based on performance and business needs

About the Client

This client is a leading financial services and banking institution operating across Canada and internationally, with a significant presence in Toronto and major financial centers throughout North America. The organization employs tens of thousands of professionals — including Scrum Masters, solutions developers, release train strategists, IT specialists, and technology leaders — who collaborate across agile, fast-paced teams to deliver high-visibility programs spanning cybersecurity, global security and defense, and AI-led initiatives.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-09025

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