Dry Cleaning & Laundry Lead Tailored Brands is a leading specialty retailer of menswear, including suits, formalwear, sportswear, and a broad selection of business casual offerings. Our brands include Men's Wearhouse, Jos. A. Bank, Moores and K&G Fashion Superstore, which offers merchandise for the entire family. We help people love the way they look and feel for their most important moments by delivering personalized products and services through our convenient network of stores and e-commerce sites About the Job As a Dry Cleaning & Laundry Lead, you must be dependable, responsible, and able to work at a fast pace while always being able to occupy yourself with new tasks as needed. This includes properly monitoring the efficiency, productivity, and overall workload of your team. You must also be a team player with a solid work ethic who is always prompt, on time, and committed to maintaining consistent work attendance. It will also be important that you display exceptional attention to detail as well as the adaptability to move to a different position within the environment as required. What You’ll Do | Key Accountabilities The responsibilities of the Dry Cleaning & Laundry Lead will consist of but are not limited to the following: Assist management in providing hands-on leadership while performing day to day tuxedo activities on the warehouse floor to ensure daily workload is completed in a timely and efficient manner Work closely with management and team members to ensure merchandise are processed and products are delivered in compliance with business requirements, on schedule, and within budget Provide hands-on leadership on the warehouse floor to train, inspire, and motivate the work of hourly warehouse team members in order to achieve desired results in productivity, teamwork, safety, quality, and job knowledge Suggest and recommend improvements that would further increase departmental performance Advise management of any breakdowns and maintenance needs immediately to ensure good routine preventive maintenance on all equipment Assist with overseeing employee performance and provide regular coaching, communication, and feedback on production goal and expectations Provide proper follow-through and maintaining a good flow of communication with management and all personnel Maintain professional and strong working relationships with team members, management, customers, and vendors while ensuring prompt and courteous customer service Help maintain and promote positive employee relations and morale whenever possible by practicing good servant leadership principles in a contextual environment to promote team work at all times Contribute to building and fostering a positive team spirit and supporting company’s goals and objectives by providing outstanding performance and customer service Ensure employees attend required safety meetings and report Workers’ Compensation injuries to management immediately Ensure a safe working environment in compliance with OSHA regulations Complete special projects as needed, and any additional duties assigned by management team Safely operate the equipment used in the Dry-Cleaning Plant such as the utility press, coat tensioner, lapel press, pant utility press, pant topper, puff iron, Nt-2, shirt utility press for boys, dry cleaning, and laundry machines Handle and sort cleaned garments as necessary Advise management of any breakdowns and maintenance needs immediately to ensure good routine preventive maintenance on all equipment Work in all areas of production of production as needed What You’ll Bring | Skills & Experience Prior working experience in a production, distribution, and warehouse environment Basic knowledge of computer skills in Microsoft Office products including Word, Excel and Outlook and the ability to learn proprietary programs Prior experience in the use of warehouse material handling equipment and tools Demonstrated ability to motivate, encourage, and lead team members Must have strong commitment to quality and ability to provide outstanding customer service Good mathematical and counting skills required Highly motivated and high initiative in providing proactive efforts in seeking solutions to problems and willingness to take on new tasks, challenges, and opportunities Must maintain a professional and positive attitude at all times with the highest level of customer service Must be goal oriented and task driven to meet deadlines Possess a sense of urgency to work in a time sensitive, fast-paced team environment Ability to work in all areas of production in Tuxedo department and other duties assigned by management Work Environment, Physical & Mental Demands Continuously standing, walking, sitting, reaching and working overhead, climbing, balancing, stooping, bending, kneeling, squatting, stretching, crouching, and crawling Frequent use of hands and fingers for grasping, reaching, pulling, and pushing Frequent use of ladders and/or lift equipment Frequently lifting and/or moving up to 50 pounds or more Benefits This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go Tailoredbrands.com/working-here/people-culture. Pay The starting rate for this position is $23.41. Actual compensation within this range will be determined based on factors such as skills, experience, and qualifications. Over time, and subject to performance, tenure, and evolving responsibilities Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. APPLICATIONS SUBMITTED ONLINE THROUGH WEBSITE Tailored Brands uses Artificial Intelligence (“AI”) as part of the job application process for applications submitted through the careers site on our Tailored Brands website, including to assist us in evaluating your application and providing you with suggested positions.