Catalog Technical Support Jobs in Canada
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About the role
Role: ServiceNow HRSD Technical Consultant
Location: : EST (Remote) Duration: 8+ Years
Key Skills
Hands-on ServiceNow HRSD configuration & development Employee Center configuration (UI, access, navigation) Workflow automation, catalog items, case management Integration development (REST/API, IntegrationHub)
Key Deliverables
Configured HRSD solution (forms, workflows, automation) Employee Center enhancements (UX, action items, navigation) Developed integrations with external systems Unit/SIT support, defect fixes, deployments Documentation and knowledge transfer
Scope of Work
Configure/build HRSD solution, implement workflows, develop integrations, enhance Employee Center, support testing Deliver Action Item Aggregation across SuccessFactors, CSOD, Concur Enable Enterprise Integrations (real-time / near real-time) Implement HR Workflow Automation Configure Virtual Agent + Teams integration Enhance Employee Center UX & navigation Support SIT, UAT, regression testing, and defect resolution Participate in Agile delivery (sprints, workshops, design sessions) Support cutover, go-live, and knowledge transfer
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About spruceinfotech
Spruce InfoTech is a leading information technology firm that provides varied services to help clients change manage and transform their businesses by means of high quality, innovative and cost-effective solutions. We provide services to different companies from small scale level to even fortune 500 organizations and guide them in the best possible way to maximize IT investment and also reduce the cost of acquiring new technologies.
Our professional team has a sound technical prowess in enterprise solutions that helps organizations in enabling these solutions into a strategic asset that helps to accelerate a new revenue stream to differentia a company or to reinvent your business functions to operate in a more efficient way to outperform your competitors.
Below are some of our achievements..!
Spruce InfoTech Ranked on Inc. 5000 List of America's Fastest-Growing Private Companies for Four Years in a Row. ( 2017 - #Inc 441, 2018 - # Inc 271, 2019 - #Inc 629 and 2020 - #Inc 1182)
TechServe Alliance Excellence Award in 2018 and 2019 for outstanding performance, productivity and a commitment to continuous improvement in IT & engineering staffing & solutions.
Entrepreneur 360 Award based on impact, innovation, growth, leadership and business valuation.
#Fastest Growing Philadelphia 100 Region Private Company in 2017, 2018 and 2019 – Recognized by Wharton Business School and Philadelphia Media Network.
#35 America's fastest-growing IT Management Company by Inc. Magazine – 2017
#7 America's fastest-growing IT Management Company by Inc. Magazine - 2018
#29 America's fastest-growing IT Management Company by Inc. Magazine - 2019
Our Commitment : We are committed to efficiently providing qualified associates to fit our client needs within the given timelines.