Company Description

Lais Hotel Properties Ltd is a hospitality company located in the scenic setting of Niagara-on-the-Lake, Ontario, Canada. The organization is dedicated to providing exceptional guest experiences through its high-quality accommodations and services. With a focus on luxury and comfort, Lais Hotel Properties Ltd caters to both leisure and business travelers. The company's commitment to excellence ensures a welcoming and memorable stay for all visitors.

Role Description

Position Summary: Manages and administers the daily operation of the pastry shop consistent with the high-quality standards required in a superior hotel and conference facility.

Duties and Responsibilities

Primary Responsibilities:

• Providing personalized and exceptional guest service at every given opportunity
• Accountable to the Owner, guests, employees
• Ensures that the pastry shop is running a smooth and efficient manner through the supervision, training and direction of the bakery staff
• Hires, discharges and schedules staff as required
• Assists the Executive Chef in the annual budgeting activated with respect to costing and maintaining budget guidelines as set out by the General Manager
• Designs, presents and implements the dessert menu for the Restaurant
• Participates and supervises all baking activities of the bakery
• Orders all food inventories to meet the baked requirements of the hotel restaurants
• Completes all necessary reports and order forms as required by the Executive Chef
• Having a thorough knowledge of Lais Hotel Properties’ products and services
• Suggesting additional products and services meeting our Guests’ specific preferences
• All other duties as assigned Technical/Managerial/Administrative Requirements:
• Supervisory experience and budgeting knowledge and/or experience
• Excellent communications skills both written and oral Professional Requirements:
• Red Seal Certification
• Completed apprenticeship requirements for Ontario
• 7-10 years experience in a bakery in a progressive position
• Current Safe Food Handler’s Certificate
• Previous up-selling and/or sales experience is considered an asset Personal Attributes:
• Excellent interpersonal skills
• Artistic and/or creative flair for decorating and menu design
• Excellent recall ability
• Self-motivated
• Ability to prioritize time and work within tight deadlines
• Excellent fine motor skills
• Must be flexible and adaptable to change with dynamic environment
• Confidence in selling and up-selling products and services
• Positive sales-oriented personality
• Desire to meet goals
• Ethical and honest Physical Requirements:
• Physical demands of lifting up to 50 lbs. including bending, carrying items
• Standing for extended periods of time
• Working in extreme temperatures of very hot in the summer and very cold in the winter within the kitchen
• Constant interruptions and noise of busy kitchen atmosphere
• Stress associated with being responsible for a large four diamond restaurant cost and revenue centre
• Long hours require steadfast effort to maintain composure and make sound decisions in a fast-paced environment Salary: $50,000 - $60,000 Questions, quoting the job title and location, may be directed to hr@vintage-hotels.com Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs. We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.