Who we are

At Rocky, we feel our best in nature and we feel our best when we nurture ourselves with nature. That's why for over 25 years we've been students of this glorious Earth— formulating everyday essentials that nurture your skin, body, and hair, all crafted with care here in the Canadian Rockies.

Our 14 locations nationwide are designed to bring nature indoors. Crafted from natural materials, they guide customers through immersive sensorial experiences anchored by our signature sink — unique to each location.

Growing our culture-focused team means finding those who share the belief that we are a part in the greater ecosystem, working together to make a positive impact in our communities and for the Earth.

Are you a natural fit for the new world of Rocky?

The position

Reporting to the Quality Manager, the Quality Control (QC) Analyst is responsible for conducting daily laboratory testing procedures during manufacturing processes to ensure that products comply with quality standards. The QC Analyst will conduct tests to support Quality Control in the field of cosmetic production.

This is a permanent full-time position based out of our Canmore, Alberta workshop working Monday through Friday from 8:30am to 4:30pm.

What you'll be doing

• Design and execute laboratory testing in line with standard operating procedures (SOPs), making sure to record observations and interpret findings
• Conduct regular testing on raw materials, in-process, finished product and packaging materials
• Maintain a clean and organized laboratory environment, adhering to Good Laboratory Practice (GLP) principles and implementing 5S practices
• Handle, store, and track reagents, standards, and solutions properly
• Regularly calibrate and maintain lab equipment (e.g., pH meters), recording all activities in logbooks in accordance with Good Documentation Practice (GDocP)
• Collect samples of raw materials, in-process, and final products according to established procedures
• Maintain a well-organized retention library for future reference and quality control purposes
• Perform environmental sampling and testing, collecting samples from the environment (e.g., RO water) for quality assessment
• Review and file batch records, forms, and logbooks. Maintain accurate records for traceability and compliance
• Document and send samples as needed for external lab testing
• Participate in Annual Product Quality Reviews, collaborating with the Quality Assurance (QA) team to assess product quality and identify areas for improvement
• Other duties as assigned

Does this sound like you?

• Bachelor’s degree in Chemistry, Biology, or a related field
• Proven experience as a Quality Control Analyst or experience working in a similar role
• Experience within a Cosmetic GMP environment
• Familiarity with quality management systems and regulatory requirements (Health Canada, GMP, etc.)
• Working knowledge of MS office Suite and database systems
• Strong technical skills, including the ability to use lab equipment
• Demonstration of core values in work and interactions with others
• Excellent oral & written communication skills combined with strong organizational skills
• Flexible; ability to work well autonomously, under pressure and with tight deadlines
• Strong analytical judgement and attention to detail

What's in it for you?

• This position pays between $22.00 - $25.00 per hour, depending on experience
• Significant product discounts and quarterly allowances
• Subsidized group medical and dental benefits for you and your family
• Share in Rocky’s success - The Great Game profit sharing program
• Generous paid annual vacation and personal days
• Healthy lifestyle support through an annual allowance
• Access to a dedicated Rocky coach to help you optimize your potential
• The opportunity to participate in Culture Club organized activities

Application

• We are accepting applications for the Quality Control Analyst position until a suitable candidate is found.
• Eligibility: Candidates must be legally authorized to work in Canada.

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