Quality Assurance Compliance Coordinator Jobs in Coquitlam, British Columbia, Canada
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Coquitlam, British Columbia, Canada
Quality Assurance (QA) Compliance Coordinator
Top Benefits
About the role
The QA Compliance Coordinator organizes, coordinates, and assists in the activities required for the attainment of various quality compliance and certification initiatives for Factors Group locations.
Permanent Full-Time (40 hours)
Monday to Friday 8:00 am – 4:30 pm; Hybrid
$65,500 – $75,000
In this role, you will
Prepare and coordinate activities needed for the attainment and maintenance of key certifications such as Organic, Halal, Marine Stewardship Council (MSC), Fish Oil Standards (FOS), etc. Prepare, update, and maintain quality agreements with suppliers, customers, and relevant stakeholders Receive, evaluate, and coordinate investigations for product quality complaints and adverse reactions Issue and track corrective actions and preventive actions (CAPAs) with relevant departments to ensure proper closure Conduct trend analysis and present quarterly and annual reports as a part of management review Track and notify key licensing and certification updates to Quality management to ensure compliance with evolving regulations and guidelines Liaise external stakeholders and internal personnel related to Quality compliance initiatives Develop, maintain, follow standard operating procedures (SOPs), work procedures (WPs), and adhere to cGMP and Good Pharmacovigilance Practices (GVPs)
You have
Bachelor’s degree in a scientific discipline (Chemistry, Engineering, Biology, or Food Science) Experience in a similar role in food, natural health products (NHP), and/or pharmaceutical industry (2+ years) Knowledge of current Good Manufacturing Practices (GMP) Competent with MS Office (Word, PowerPoint, Excel), including data collection, analysis, and reporting Knowledge of Canadian Food Inspection Agency (CFIA), Food and Drugs Act (FDA), Health Canada, European Union TRACES, and Australia’s (Therapeutic Goods Administration) TGA regulations (an asset) Experience with and responsibility for Organic accreditation, certification programs applicable to industry (an asset) Experience with performing or participating in vendor audits. Certified Quality Auditor / Supplier Quality Auditor certification (an asset) Experience with pharmacovigilance and complaint handling (an asset) Knowledge of product, raw materials specifications, and label compliance requirements (an asset) Valid BC driver's license and access to a reliable vehicle
You get
Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program) Company provided RRSP Loyalty share program (based on service length) $200.00 safety boot voucher & company provided PPE $300.00 per year to spend on company products Employee discount pricing Free onsite parking Bus pass reimbursement Exclusive discounts with various vendors
Why us?
We’re much bigger than you think, 30+ natural health brands loved across North America Proudly Canadian owned & operated
Learn more about us here: https://ca.naturalfactors.com/pages/our-nature
This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!
All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.
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About Natural Factors
As a leading manufacturer of natural health formulas, Factors invests in people, science, and technology to facilitate the delivery of supplements which marry the wisdom of ancient herbal physicians and the science of modern clinical research to enhance the health of consumers worldwide.
Factors is a Canadian family-owned business with head office in British Columbia, operating for more than 50 years. From organic herbal farming in the Okanagan to state-of-the-art manufacturing operations in both British Columbia and Washington State (USA), we ensure reliable standards with extensive quality control testing in our laboratories that are among the finest in North America.
Our Mission statement: To enhance the wellbeing of our customers – through research, development, and delivery of effective nutritional supplements and other health-building products, and to contribute to the lives of our business partners including customers, employees, suppliers and the communities we serve in a cooperative a sustainable manner.
Many thrilling and innovative things are taking place at Factors such as new facilities, new equipment, new processes, and new members joining our team. Last year, we launched a new Core Values Rewards program for staff demonstrating our seven key Core Values: Hard Work/Balanced Life, Innovation & Imagination, Sustainability, Industry leading Quality & Service, Continuous Improvement, Integrity in Leadership, and Passion.
We are proud to have a core group of loyal long term staff as well as dynamic new hires joining our team. We are continuously working with employees to jointly create the type of environment that contributes to the employee experience being both positive and fulfilling.
Factors employees feel responsible for the products we produce and sell. We know we are helping people create better health and we take pride in our socially responsible and environmentally sustainable production practices.