Customer Service Manager Jobs in Cranbrook, British Columbia, Canada
Create alert for “Customer Service Manager”
Cranbrook, British Columbia, Canada
Top Benefits
About the role
Requisition Number: 231651
Job Description
Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.
Skills/Qualifications
Required
A valid, full, unrestricted driver's license
High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred
Preferred
Management experience
Experience in industrial sales or customer service Availability to start within two weeks after offer made/accepted
Benefits
Cintas provides extended health care coverage for many services not covered by the Provincial Health Care System. This coverage is provided at no cost to employee-partners.
Additionally, Our Employee-partners Enjoy
Competitive Pay
Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP) Disability, Life and AD&D Insurance, 100% Company Paid Paid Vacation and Holidays Skills Development, Training and Career Advancement Opportunities
Compensation
A reasonable estimate of base salary for this role ranges between $78,200 - $103,985/Year and is eligible for an annual target bonus. The bonus earned is based on the performance of the individual, location, division, and/or company. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.
In accordance with applicable laws (including human rights and accessibility legislation), accommodations will be provided in all parts of the hiring process. Applicants are required to make their needs known in advance.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, provincial, or federal law.
This job posting will remain open for at least five (5) days.
Job Category: Service
Organization: First Aid and Safety
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
Position Type: Replacement
Not the right fit? Search for Service Manager jobs in Mississauga, Ontario, Canada
About Cintas Canada
Our professional culture, our dedication to our employee-partners and limitless career opportunities- these are just a few benefits we offer driven professionals. Cintas helps businesses of all types and sizes get Ready for the Workday® - with products and services that enhance our customers’ image and help keep their facilities clean, safe and looking their best.
Our employee-partners have a true passion to get each other and our customers Ready for the Workday®. They know every job is critical, and that teamwork drives innovation. Let’s talk about how you’ll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development.
Links/Liens: About Us/À propos de nous: https://www.cintas.ca/company/ Our Careers/Nos carrières: https://www.cintas.ca/careers/ Our Culture/Notre culture: https://www.cintas.ca/careers/ Terms of Use/Conditions d'utilisation: https://www.cintas.com/tou
Notre culture professionnelle, notre dévouement envers nos partenaires ainsi que des possibilités d’avancement illimitées ne sont que quelques-uns des avantages que nous offrons aux professionnels motivés. Cintas aide les entreprises de tous types et de toutes tailles à être Prêts pour la journée de travailMD avec des produits et des services qui améliorent l’image de nos clients et qui contribuent à maintenir la propreté, la sécurité et l’aspect optimal de leurs établissements. Nos partenaires éprouvent une véritable passion : se préparer mutuellement et préparer nos clients à la Journée de travailMD. Nos partenaires savent que chaque emploi est essentiel et que le travail d’équipe est une source d’innovation. Discutons ensemble du poste que vous occuperez au sein de notre équipe et comment votre dur labeur sera récompensé par un salaire concurrentiel, des avantages sociaux de classe internationale et des possibilités d’avancement continues tout au long de votre carrière.