Snow School Supervisor Jobs in Cypress, Alberta, Canada
Create alert for “Snow School Supervisor”
Cypress, Alberta, Canada
Lead Front Desk Agent
Top Benefits
About the role
Rockies
Vail
Beaver Creek Breckenridge Park City Keystone Crested Butte Grand Teton Lodge Company Vail Resorts Headquarters
West
Heavenly
Northstar Kirkwood Stevens Pass
Northeast
Stowe
Okemo Mount Snow Hunter Attitash Wildcat Mount Sunapee Crotched
Mid-Atlantic
Liberty
Roundtop Whitetail Jack Frost Big Boulder
Midwest
Wilmot
Afton Alps Mt Brighton Alpine Valley Boston Mills & Brandywine Mad River Mountain Hidden Valley Snow Creek Paoli Peaks
Canada
Whistler Blackcomb
Australia
Perisher
Falls Creek Hotham
Lead Front Desk Agent
Date: Jul 20, 2026
Location
Whistler, BC, CA
Company: Whistler Blackcomb
Shift Type: Year Round
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Job Benefits
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles RSP Options (after 12 months or 2000 cumulative hours of service) Employee Assistance Program Excellent training and professional development Referral Program
Full Time Roles Are Eligible For The Above, Plus
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans
Job Summary
The Front Desk Supervisor is a key leader in delivering exceptional guest service and overseeing daily front desk operations. This role ensures that every guest interaction reflects Kindred’s luxury standards and values of kindness, professionalism, and connection. The Supervisor provides mentorship to team members, resolves guest concerns with care, and collaborates across departments to ensure seamless operations
Job Specifications
Starting Wage: $24.00/hr - $32.00/hr
Employment Type: Year Round Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: Yes
Job Responsibilities
Greet and check in guests and condo owners with warmth, professionalism, and efficiency Process check-outs, ensuring accurate billing and payment collection Answer front desk and call center phones promptly and courteously Provide guests with detailed information about Kindred Resort, Keystone, and surrounding areas Assist condo owners with reservations and service needs Resolve guest concerns and billing discrepancies with empathy and attention to detail Supervise daily front desk operations, ensuring adherence to luxury service standards Train and mentor new and existing front desk agents on procedures and guest service excellence Monitor and manage the property management system to ensure accurate guest records and service tracking Coordinate with Housekeeping, Maintenance, and other departments regarding room status, guest requests, and early arrivals or departures Act as Manager on Duty when needed, supporting escalated guest issues and operational decisions Conduct site tours of guest rooms and resort facilities as requested Support the execution of the upgrade program and train staff on upselling opportunities Maintain a professional appearance and demeanor at all times Drive the guest courtesy vehicle as needed Assist with ancillary operations such as stocking the gift shop or supporting lodging operations Handle confidential guest information with integrity and discretion Attend training and development sessions as required Collaborate with departments including Owner Relations, HOA Management, IT, Sales, and more to ensure seamless guest experiences Perform other duties and special projects as assigned
Job Requirements
High School education or equivalent
Extensive phone and computer skills with data entry experience Basic reading, spelling, and math skills Ability to converse clearly and comfortably with many different types of people in English Ability to work with guests using good social manners, diplomacy, and tact Valid US Driver’s License, Clean driving record and must be able to pass a Vail MVR Ability to work well under pressure Previous hotel/hospitality experience required
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 516024
Reference Date: 07/10/2026
Job Code Function: Front Office
Not the right fit? Search for Front Desk Agent jobs in Whistler, British Columbia, Canada
About Whistler Blackcomb
Whistler Blackcomb has become synonymous with towering peaks, deep snow, innovative ideas and the passionate people who are drawn to it all. Pacific storms collide with the Coast Mountain Range, reliably depositing over 38 feet of snow each year.
Vast alpine bowls and ancient glaciers stretch down to meet a seemingly endless variety of glades, groomers and learning areas that make up the most terrain in North America. The world record-breaking PEAK 2 PEAK Gondola stretches 4.4 kilometres between the tops of the two mountains to provide an unparalleled experience and a glimpse at an engineering feat.
Whistler Blackcomb is late-autumn hikes to pristine peaks covered with wildflowers and wildlife. It’s spring glacier skiing and riding on Blackcomb’s renowned glacier. And it’s long, warm summer days that start with ripping trails in the world’s best mountain bike park, and end with beers on a sunny patio. It’s early-morning alpine trail runs, late afternoon barbecues and evening outdoor concerts. It’s the inspirational pull of the mountains, and the gravitational pull that fuels all the adventures within them.
Whistler Blackcomb is proud to be associated with the following companies: TELUS, Coca-Cola, Acr'teryx, Kokanee, GMC, Nintendo, Monster Energy, American Express, Smirnoff, The Globe & Mail, Jackson Triggs, GORE-TEX, GoPro, Samsung, Icebreaker, Black & Decker, Blackcomb Aviation, Quiksilver, Nestle, and Oakley.
Whistler Blackcomb Holdings Inc. owns a 75% interest in each of Whistler Mountain Resort Limited Partnership and Blackcomb Skiing Enterprises Limited Partnership. Whistler Blackcomb Holdings Inc. is listed on the Toronto Stock Exchange under the symbol "WB".
For information about working at Whistler Blackcomb check out the FAQ page: http://www.whistlerblackcomb.com/employment
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