Customer Order Processing Manager Jobs in Delta, British Columbia, Canada
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Delta, British Columbia, Canada
Customer Order Processing Manager - Manufacturing
Top Benefits
About the role
Job: Customer Order Processing Manager – Order2Cash O2C – (Custom Manufacturing -Building Products) Location: Surrey – Langley - Delta, BC area 5 days on site Salary: 70-95K; benefits. Full time permanent
Our client is a well-established manufacturer in the construction Building Materials industry and have a job open for Customer Order Processing Manager – Order2Cash based out of their manufacturing site in Surrey – Langley - Delta, BC area. This role is responsible for leading the team of customer service reps / order management team for full cycle order management -order entry, providing lead times to customers, working closely with production materials warehousing and logistics to ensure orders are delivered on time. This is 5 days on-site
Responsibilities:
Ensure order information is correctly entered in the ERP; e mails and EDI and ensure all information is up to date for the Master Data, pricing, invoicing , shipping, delivery and similar Keep all customers up to date on order status, and potential issues; resolves issueseffectively and efficiently Coordinates with Production, Warehousing, Transportation, Operations to ensure customer satisfaction Reconciles system discrepancies in ERP to ensure proper order entries, part-shipments, inventory, customer billing; Works with internal logistics teams and freight partners to ensure availability and optimisation of transportation and shipments Coordinates throughout the organization to identify opportunities to improve processes to ensure on- time deliveries and achieve highest customer satisfaction rates
Customer Order Processing Manager will be the first point of escalation for any customer issues, will build and maintain strong customer relationships. You will ensure all orders are entered and processed and check accuracy on inventory, stock, pricing, invoicing and similar.
Customer Order Processing Manager will have a minimum of 3-4 years’ experience in Order2cash in a fast-paced manufacturing environment and similar. Strong leadership, people management, proactive approach, attention to detail is a MUST. Excellent communication skills in English, strong skills in MS Excel are a MUST. Degree highly preferred.
Qualified applicants already in Surrey – Langley - Delta, BC area area able to do 5 days on site are invited to forward their resumes in MS Word format to Preeti.dayal@hays.com . Please write “Customer Order Processing Manager” in the subject line of your e mail.
While we thank all applicants for your interest, only the most qualified candidates will be contacted due to volume of applicants. AI may be used to screen, assess, or select applicants for this position
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About Hays
We are leaders in specialist recruitment and workforce solutions, offering advisory services such as learning and skill development, career transitions and employer brand positioning.
As the Leadership Partner to our customers, we invest in lifelong partnerships that empower people and businesses to succeed. We help you achieve your career goals and deliver your business needs by combining meaningful innovation with our global scale and insights.
Last year we helped over 280,000 people find their next career. Join the millions of people around the world that our specialist recruitment consultants provide with up-to-date information on career options, interesting insights and specific industry trends.
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Hays is the market leader in the UK and Asia Pacific and one of the market leaders in Continental Europe and Latin America. The c.12,800 people we employ around the world partner with clients and candidates to power the world of work. Every day our expert consultants help thousands of candidates find their next role, and they also help clients reshape workforces and deal with talent shortages. In the year to 30 June 2021, we placed 77,000 people in permanent jobs and 244,000 people into temporary roles. For more information about our global network, strategy and Group financial results, visit www.haysplc.com