The Customer Service Assistant works with the Assistant Branch Manager and

Branch Manager to organize, plan, and implement strategies in a Sherwin-Williams Automotive Branch. This includes, but is not limited to, supporting all aspects of branch operations, including customer service, sales, merchandising, inventory, and store safety. The Customer Service Assistant will work closely with our customers to determine their needs, answer their questions about Sherwin-Williams Automotive products, and recommend the right solutions. The Customer Service Assistant is also expected to promptly resolve any customer concerns, ensure maximum client satisfaction, stay up-to-date with product features, and maintain the high quality and visual standards of the products and branch. The Customer Service Assistant is tasked with achieving excellent customer service while consistently meeting the branch’s sales goals.

The individual selected for this role will be expected to work at Automotive

Finishes #9002 located at 180 Brunel Road, Mississauga, ON L4Z 1T5.

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring

and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people.

Our people are behind the strength of our success, and we invest and support you

in:

Life … with rewards, benefits and the flexibility to enhance your health and

well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their

families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at https://www.benefitscentre.ca/sherwin/ [https://www.benefitscentre.ca/sherwin/].

Click on “Candidates” to view benefit offerings that you may be eligible for if

you are hired as a Sherwin-Williams employee.

This posting is for an existing vacancy.

What is the Process to get Started?

Step 1 – Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/ [https://jobsearch.sherwin.com/] Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere!

While you can complete this video interview on your own schedule, we ask that

this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

Compensation decisions are dependent on the facts and circumstances of each case

and will impact where actual compensation may fall within the stated wage range.

The wage range listed for this role takes into account the wide range of factors

considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate

as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All

qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Please be aware, Sherwin-Williams recruiting team members will never request a

candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.