Caregiver Extraordinaire?

Join us as an Employee Leaves Advisor and make a personal impact every day! Are you the type of caring and supportive person people go to in times of need? Are you intrigued by identifying opportunities to make things better for people and practices?

If so, we would love to connect with you about our Employee Leaves Advisor position.

The Opportunity
This role is all about being the go-to expert for disability and leave management! You’ll be the mastermind behind the strategy, design and implementation of our disability, leave and absence management plans. Building strong relationships is key, as you’ll gather data to spot trends and find ways to improve our practices. Plus, you’ll provide top-notch guidance and support on claims, all while embodying AMA’s values and culture to make sure our employees are cared for and have the best experience possible.

A Place to Belong
AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members—everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!
For us, curiosity fuels innovation. We value people who are eager to explore new ideas and who are comfortable putting emerging technologies into practice. We see experience with AI‑powered tools like ChatGPT, Copilot, and similar platforms as a real plus - especially when it’s used to work smarter, increase efficiency, and find better ways to get things done*.*

Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy:

• Competitive salary and flexible benefits, with five packages to choose from and up to $3,000 in health and wellness spending accounts.
• Employer-paid retirement savings program, including 5% AMA contribution and 5% matching.
• Employee-exclusive discounts on travel, insurance, memberships, driver education, registry services, and more.
• Free travel medical insurance for you and your immediate family.
• Ongoing professional development, with unlimited learning opportunities, full Udemy access, and dedicated time for personal growth.
• Paid vacation and personal days, including three weeks of vacation to start, a Me Day, a Volunteer Day, and the option to purchase additional vacation time.
• Flexible work models that make sense for your lifestyle, including our four-day work week option: Alongside our other work models, this option gives you another way to harmonize work and life in a way that’s personally meaningful and aligned with your role. Available to eligible fully in-office and fully remote roles, with tailored guidelines to fit department-specific needs. Requires a 12-month commitment; eligible employees can opt in or opt out annually during the benefit renewal period.

Who You Are

• Your attention to detail, critical thinking, analytical and problem-solving skills make you great at what you do.
• You’re an expert in maintaining a high level of confidentiality and professionalism.
• You work best in a culture where employees are treated like members of the family…because it makes sense.
• You are able to use time effectively while managing multiple priorities.
• You can work within tight deadlines and timelines.
• You naturally build great relationships and provide savvy advice and value-added recommendations.
• You have a strong understanding of appropriate medical assessments and reports.
• You have outstanding communication and customer service skills and the ability to influence and contribute to decision-making in a supportive and constructive manner.

How You’ll Make an Impact

• Provide strategic, technical subject matter expertise related to disability and leave management strategy, design, implementation and administration.
• Gather relevant informative data, review and analyze absence and disability statistics to recognize trends and identify opportunities for enhancement and improvement to our leave management practices.
• Enhance gradual return to work programs while collaborating with third-party providers and business unit leaders.
• Monitor health and wellness program participation, and increase participation in health and wellness programs designed to prevent disability leaves.
• Compose reports and correspondence to ensure communication between employees, managers, HR and outside vendors is timely and consistent.
• Provide expertise on claims, direction, guidance and caring support aligned to AMA’s values.
• Provide subject matter expertise to employees and leaders regarding AMA’s leaves programs and legislated leaves, providing alternate leave options where applicable and informing of associated processes and claim adjudication.
• Continuously scan changes in legislation and emerging trends; bring forward opportunities for improvements in absence and abilities management practices to enhance our employee wellness and engagement.
• Be attentive and responsive to the needs of employees navigating the disability and leave process through early interaction and ongoing consultation.
• Provide regular updates to Business Unit Managers and HR Advisors as to the status of employee leaves.
• Maintain effective working relationships with third-party vendors and escalate any service level issues.

What You Bring to the Table

• You have a post-secondary diploma or degree in Human Resources, or Disability Management or a related field.
• You have at least 4-5 years under your belt working in disability management environment. On this we must insist.
• You’re well-versed in dealing with, including a strong understanding of medical terminology.
• Bonus points for having a CHRP or CDMP designation.

Belonging Matters Here
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you feel supported throughout your journey with us.

WORK MODEL:

In-Office

We thank all applicants for their interest; however, only those selected for an interview will be contacted.