“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

The Ubuntu CSD is seeking a Youth and Culture Focused Family Support Worker; an integral role in our team, responsible for working with families to coordinate services and build relationships to achieve family goals. This role will act as a support to other Family Support Workers, providing overflow case management support to the team. The Family Support Worker will also actively support access to Indigenous cultural resources, ceremonies, Elders, Knowledge Keepers, and land-based or culturally grounded supports identified by families.

The Ubuntu CSD (Collaborative Service Delivery) Program is an innovative approach to child and family support, which leverages a network of partner agencies and Children’s Services to create customized support for children, youth, and families in Northeast Edmonton. Ubuntu offers a continuum of culturally aligned, community-based, family and child centered services. Collectively, with Boyle Street as the lead agency, Ubuntu is one point of access to a streamlined set of services that leverages the expertise of five networks to meet the needs of our families, children, and youth. Entitled the C5 (Collaborative Five) – Ubuntu works collaboratively with Boyle Street Community Services, Bent Arrow Traditional Healing Society, Edmonton Mennonite Centre for Newcomers, Norwood Child and Family Resource Centre, and Terra Centre for Teen Parents.

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

Position Responsibilities

• Work in collaboration with family members, Children’s Services’ Assessors and Caseworkers, as well as partnering community agencies to develop a Children’s Services Planning Form (CSPF) for the family
• Collaboratively design the CSPF to include tasks assigned to specific individuals to work towards specific goals that relate to the safety of children, with an intentional consideration on Ubuntu’s four pillars (children, family, community, and culture)
• Focus time spent with family (whether a formal meeting, driving to appointments, and/or phone and text coordination and check-ins) with the intention of working towards reaching the service plan goals
• Coordinate and attend monthly service team meetings with all the service providers and natural supports involved
• Locate and connect family members to community resources, especially within the C5 partnership and Northeast Edmonton
• Role modelling healthy boundaries and relationships with family members and collaborative community partners
• Build positive relationships with children, families, the Northeast Child and Family Services Neighborhood Office staff, and multi-disciplinary partners to better support families
• Contribute to a positive team environment by demonstrating the values of accountability, respect, and creativity
• Advocate on behalf of families, and teach self-advocacy
• Responsible for on-call services on a rotational basis
• Maintain accurate records, files, and documentation to track outcomes
• All other duties as outlined by program manager.
• All staff at BSCS are expected to participate in occasional outreach and emergency response efforts (e.g., winter response) to support and engage with clients.
• BSCS is more than a workplace. It is a community where everyone helps and contributes to the whole, and there is an expectation that all employees will take part in events (during the work week and occasionally during weekends and evenings). This includes fundraising campaigns, running community meals, medicine picking etc.

Qualifications

• Ability to register with the Alberta College of Social Workers
• Satisfactory Driver’s Abstract competed within the last 6 months, with no major infractions. Results will be reviewed on a case by case basis.
• Valid (Non-GDL or GDL for more than 3 years) Class 5 driver’s license with no major license suspensions and reliable vehicle with minimum $2,000,000 liability insurance
• Minimum 3 years’ working with families and experience conducting home visits and case management
• Understanding of Child and Family Services and guiding legislation
• Knowledge of and experience with Indigenous and multicultural communities is essential, particularly how they have been affected by the child welfare system
• Experience working with partnerships and across sectors
• Knowledge of and experience working with local community resources in Northeast Edmonton
• Knowledge of Early Childhood Development, Toxic Stress, and the Social Determinants of Health
• An understanding of poverty, racism, and marginalization and how and why it impacts those we serve
• An understanding of, and preferably experience with, the principles of Wraparound and Signs of Safety models
• Experience with and knowledge of Indigenous culture and ceremonies is considered an asset.
• Valid First Aid certificate or enrolled in a future course
• Police Check with the Vulnerable Sector completed within the past six months and kept up to date (every 3 years)
• Child and Youth Intervention Check completed within the past six months and kept up to date (every 3 years)

Why Work for Boyle?

• All work done positively impacts the community and its members!
• Access to Lumino Health, including Stress & Wellness support
• Employee activities and events throughout the year
• Various training initiatives, and development opportunities

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our community members.

Clients, staff, and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly by using preferred pronouns. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.

Boyle Street Community Services aims to foster a work environment that is rich with Indigenous culture, teachings, ceremonies, and activities- as a reflection of the communities we serve and the land we reside upon.

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nations, Métis, & Inuit peoples as well as New Canadian, differently abled, and LGBTQ2S communities.