Accounts Receivable Jobs in Edmonton, Alberta, Canada
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Edmonton, Alberta, Canada
Accounts Receivables Coordinator
About the role
JOB SUMMARY
The Accounts Receivable Coordinator, under the direction of the Senior Accounts Receivable Manager, Credits & Collections completes day-to-day accounts receivable billing and receipt activities required with accuracy. This position will require direct collaboration with the Accounts Receivable Team Lead, as well as external customers with a focus on customer service.
DUTIES AND RESPONSIBILITIES
- Reconcile accounts receivable balance.
- Communicate with customers regarding their account status and resolving billing issue.
- Managing inbound and outbound communication from customers, programs, insurances in a professional and friendly telephone manner.
- Assist in the investigation and resolution of unapplied payments.
- Assist with coordinating and monitoring the billing information flow between programs, customers, and Bayshore Specialty Rx.
- Liaise with Program managers and Pharma Companies regarding billing and payment issues as required
- Recommend procedures to ensure minimal errors in billings and proper cash applications
- Review and respond to Customer AR inquiries via Departmental AR email and AR phone lines
- Ensure monthly processing deadlines are met as required.
- System testing as needed.
- Participate in ongoing internal and/or external continuing education activities.
- Adhere to Bayshore Policies and Procedures.
- Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
- Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
- Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
- Complete other tasks as requested
QUALIFICATIONS
EDUCATION
- Minimum Secondary School Diploma.
EXPERIENCE
- Two years of accounts receivable experience; intermediate knowledge of Windows, Excel, and Word.
OTHER SKILLS AND ABILITIES
- Intermediate knowledge of MS Office (Word, Excel, and Outlook).
- Proficiency in Kroll and other pharmacy management systems.
- Exceptional interpersonal skills and ability to work independently and as part of a team
- Excellent communication skills both written and verbal
- Strong organizational skills; ability to meet deadlines and work under pressure
- Commitment to continual learning
- Accuracy and strong attention to detail is critical
- Exemplary customer service skills
- Ability to work independently and manage multiple tasks effectively
- Self-starter and ability to work proactively and think independently
Not the right fit? Search for Accounts Receivables Coordinator jobs in Markham, Ontario, Canada
About Bayshore HealthCare
At Bayshore, we believe in creating special moments for our clients each and every day, whether at the bedside, on the phone or in the clinic. These moments touch the lives of our clients and our employees, and they guide the way we run our business. These moments inspire, change and encourage us. They are what we call the Bayshore difference.
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company.
With over 100 locations across the country, including home care offices, pharmacies and infusion clinics, Bayshore has more than 13,000 staff members and provides care to over 350,000 clients. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home. See what some of our clients have to say about their experience with Bayshore. We have been a recipient of Canada’s Best Managed Companies award since 2006.
Chez Bayshore, nous croyons en la création de moments spéciaux pour nos clients, chaque jour, que ce soit à leur chevet, au téléphone ou dans une clinique. Nous cherchons à améliorer la qualité de vie, la dignité et l’autonomie de tous les Canadiens, en fournissant des plans de soins personnalisés et des solutions qui permettent à nos clients de rester dans le confort de leur propre foyer.
Bayshore, une entreprise exclusivement canadienne, est l’un des plus importants fournisseurs de services de santé à domicile et en milieu communautaire au Canada. Avec plus de 100 établissements à travers le pays, y compris des succursales dédiées à la prestation de soins à domicile, des pharmacies et des cliniques de perfusion, Bayshore compte au-delà de 13 000 employés et prodigue des soins à plus de 350 000 clients.
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