Admin/program Support Jobs in Edmonton, Alberta, Canada
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Admin/Program Support (General)
About the role
Job description
Join the best team in Edmonton!
Who are we?
Kells Psychology is a private psychological service agency offering counselling, assessment, and clinical services to help clients to learn, grow, and heal. Kells Psychology is one of Family Solutions Group’s service agencies. Family Solutions Group agencies work collaboratively to Make Wellness Possible. If you have a heart for individuals and families, Kells is the workplace for you!
General Description
The Administrative Assistant, under the supervision of the Administrative Supervisor, ensures smooth and consistent delivery of services in accordance with our mission, philosophy, and procedures. The administrative assistant is expected to demonstrate courtesy, patience, and tact when dealing with clients and co-workers.
Responsibilities
- Welcoming and settling clients.
- Answering phones and responding to email communication.
- Scheduling appointments for clients.
- Taking payments.
- Managing direct billing (i.e., insurance).
- Data entry.
- Digitizing files.
- Other duties as assigned.
Required Skills and Attributes
- Ability to prioritize tasks and problem-solve.
- Great attention to detail.
- Experience with Microsoft Word, Excel, and Outlook.
- Strong computer skills and willingness to learn new software.
- Exceptional interpersonal skills.
- Excellent organizational skills.
- Strong written and verbal communication skills.
Hours of Work
This position requires flexibility with scheduling, as it includes both weekday evening and daytime shifts. The role offers:
- 36 hours per week
- Temporary position with potential for permanent employment
How to Apply: Please submit your resume AND cover letter. Applications without a cover letter will not be considered.
We appreciate all applications and will contact candidates selected for interviews.
Job Types: Temporary, Full-time
Pay: Hourly, $18/hr
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About KELLS COUNSELLING INC.
Kells Psychology is trusted in Edmonton as a trauma recovery and psychological services practice, combining over 30 years of clinical excellence with comprehensive, evidence-based care.
Our Expertise 🔹 Psychological Assessments – ADHD, psychoeducational, mental health, vocational, personal injury, parenting capacity, and court-ordered (Practice Note 7 & 8) 🔹 Trauma Recovery – Individual therapy, RESET programs, and group options 🔹 MVC Recovery – Complete screening and treatment with direct insurance coordination 🔹 Professional Referrals – Supporting doctors, lawyers, physiotherapists, and more with timely, comprehensive assessments
Why Professionals Choose Kells ✓ 30+ Years of Specialized Experience ✓ Trauma-Trained Team (Not Just Trauma-Informed) ✓ Court-Ready Documentation, with Expert Testimony Available ✓ Efficient Timelines ✓ Seamless Insurance ✓ 20+ Mental Health Professionals
For Referring Professionals We offer complimentary Lunch and Learn sessions and streamlined referral processes. 780-430-4769 | main@kellspsychology.ca | https://kellspsychology.ca/professional-referrals-kells-psychology/
Our Commitment We believe wellness is possible for all clients regardless of past experiences. We honour individual and cultural uniqueness, providing professional, evidence-based care in a safe, supportive environment.
Virtual Services: Available across Alberta, Quebec, Nova Scotia, New Brunswick, and Nunavut
Our unique South Edmonton location features natural grounds with walking trails and peaceful spaces for reflection.
Our Story Founded in 1992 by Executive Director Janet Ryan, Kells was named for the Book of Kells - an ancient manuscript whose message of restoration and healing reflects our service heart. Our Celtic knot logo represents the continuous cycle of growth and renewal through building resilience and wellness.
Kells Psychology respectfully acknowledges that we are located on Treaty 6 territory.