CUPE

Job Title: Admitting Clerk

Status: Temporary Part Time (3 Month Contract)

Department: Patient Registration

Program: Health Information Mgmt

Days, Evenings, Nights, Weekends; 4 and 8 Hour Shifts (Subject to Change)

Location: Lakeridge Health Oshawa

Wage Schedule: $30.700 - $32.350 per hour

Posting Reference: 2600001649

Lakeridge Health is more than a hospital. It is a health network that includes five hospitals, a long-term care home, a community-based surgical centre, and more than 30 community sites across the Durham Region. Guided by our vision of One System. Best Health. and supported by a dedicated team of nearly 9,000 staff, physicians, and volunteers, Lakeridge Health is a place where the best people want to start, grow, and finish their careers in health care. We are focused on fostering an environment that’s inclusive, compassionate, innovative, and joyful. This is Lakeridge Health!

This position is open to all qualified CUPE staff throughout Lakeridge Health commencing 25 June 2026 and closing at 11:59 pm on 3 July 2026.

Duties And Responsibilities

Under the direction of the Manager Patient Registration and Central Booking, the Registration/ Admitting Clerk is responsible for office and clerical functions in the Emergency Department including: registering all Emergency patients, providing direction and information to ER patients and their families; utilizing EPIC registration module, documenting WSIB, collecting and documenting insurance information, creating financial forms and receiving payments, answering telephone inquiries and relaying accurate messages; morgue processes, and other related duties as required.

Qualifications

Medical Office Administration Diploma or equivalent combination of education and 2 years recent experience; Demonstrated strong communication and interpersonal skills; Knowledge of EPIC; Keyboarding skills of 35 w.p.m. (tested); Knowledge of medical terminology (tested); Proven ability to work well in a high paced environment with frequent interruptions; Proven ability to work with minimal supervision and to demonstrate initiative and be a self-starter; Physically capable of reaching, pulling, bending, walking, lifting, carrying frequently throughout the shift to accomplish tasks; Proven attention to detail; The ability to handle multiple tasks simultaneously, prioritization, organizational and time-management abilities; Must have satisfactory performance record; Demonstrated ability to provide excellent customer service when dealing with patients, colleagues, volunteers and other members of the community and public; Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy; Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety program and practices including staff, patient, and environmental safety and participation in regular in-service education in this area.

At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all backgrounds.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodation at any point during the application and hiring process, please contact recruitment@lh.ca .

Unless specifically stated, all job postings at Lakeridge Health are to fill existing vacancies within our organization. Lakeridge Health may use artificial intelligence (AI) tools as part of the recruitment and screening process. A member of our Talent Acquisition team is actively engaged in the Recruitment and Selection process to ensure a fair and thorough assessment of applicants.

Lakeridge Health thanks all those who apply, however, only candidates considered for an interview will be contacted.

Conditions Of Employment

The terms and conditions of employment are in accordance with the Collective Agreement between the Hospital and C.U.P.E Local 6364.

Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Lakeridge Health is committed to providing a safe and healthy work environment for all team members and patients. New Lakeridge Health team members will be required to complete a Pre-employment Health Assessment as a condition of employment.