Job Information

Job Title: Director, Tribunal Modernization Job Requisition ID: 86358 Ministry: Service Alberta and Red Tape Reduction Location: Edmonton Full or Part-Time: Full-Time Hours of Work: 36.25 hours per week Permanent/Temporary/Wage: Permanent Scope: Open Competition Closing Date: August 6, 2026 Classification: Management Senior Manager Zone 2 ( M42Z2) Salary: $5,139.30 to $6,526.16 bi-weekly ($134,136 to 170,332 /year)    Are you a strategic transformation leader who can turn complex service challenges into practical, people-centred solutions? The Director, Tribunal Modernization will lead a multi-year agenda to strengthen administrative tribunal services by improving accessibility, timeliness, fairness, operational efficiency, and digital service delivery while protecting procedural fairness, privacy, records integrity, and tribunal independence.   This is an opportunity to shape a modern tribunal operating model that supports better service outcomes, builds confidence in administrative justice processes, and advances public-sector priorities through disciplined delivery, collaboration, innovation, and evidence-based decision-making.   To learn more about us, please visit: Service Alberta and Red Tape Reduction | Alberta.caRole Responsibilities Reporting as a senior leader, you will provide strategic direction and oversight for a multi-year modernization agenda. You will lead the integration of people, processes, policy, and technology to deliver sustainable improvements and advance client-centred, digitally enabled tribunal services.  

Your key responsibilities include

Leading tribunal modernization strategies, initiatives, and implementation plans. Driving process redesign and service improvements to enhance accessibility, timeliness, and operational effectiveness. Establishing governance, performance measures, and reporting frameworks to support successful delivery. Collaborating with tribunal leaders, ministry partners, legal experts, and technology teams to achieve integrated outcomes.  Supporting policy, legislative, and operational changes required to enable modernized services. Leading stakeholder engagement and change management activities that support adoption and long-term sustainability. Promoting a culture of innovation, continuous improvement, and accountability. 

What you'll bring to the role

Strategic thinking to align modernization initiatives with organizational and government priorities. Collaborative leadership to build consensus across diverse stakeholder groups. Political acumen to navigate complex and sensitive environments. Change leadership to guide teams through transformation and continuous improvement. Influencing and negotiation skills to resolve competing priorities and drive results. Exceptional communication skills to convey complex information clearly and effectively. Sound judgement to balance innovation with legislative, operational, and governance requirements. 

  The Job Description is provided for Further details on this position.APS Competencies Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.   Systems Thinking – Understands the broader impacts of decisions and aligns modernization initiatives with organizational, stakeholder, and government priorities. Develop Networks – Builds strong relationships and partnerships to support collaboration, stakeholder engagement, and successful outcomes. Drive for Results – Establishes clear goals, manages competing priorities, and delivers measurable results while ensuring accountability. Creative Problem Solving – Applies innovation, critical thinking, and sound judgment to address complex challenges and improve services. Agility – Adapts to changing priorities, manages uncertainty effectively, and leads others through transformation and change. Build Collaborative Environments – Fosters teamwork, inclusion, and shared commitment by creating respectful and productive working relationship.Qualifications University degree in Business Administration, Public Administration, Administrative Law, or a related field, in addition to:

Minimum six years of progressively responsible related experience

Significant senior leadership experience leading complex projects, organizational change, and strategic initiatives. Demonstrated experience fostering innovation and continuous improvement. 

Equivalency

Directly related education and experience may be considered on the basis of:

1 year of education for 1 year of experience or 1 year of experience for 1 year of education 

The following will be considered as Assets

Experience in a quasi-judicial tribunal, appeal board, or administrative justice environment. Knowledge of legislation, governance, policy development, and public-sector operations. Experience with digital transformation, performance measurement, and large-scale change initiatives. 

  Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Notes This position will require some travel.

One (1) full-time permanent position available. 36.25 hours of work per week, Monday to Friday. Location: Commerce Place Building, 10155-102 Street, Edmonton.

  Final candidates will be required to undergo a criminal records check (CRC).   Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.  

Links and information on what we have to offer

Working for the Alberta Public Service.  Management Employees Pension Plan (MEPP). Alberta Public Service Benefit Information. Professional learning and development. Research Alberta Public Service Careers tool.  Positive workplace culture and work-life balance. 

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.    Candidates are required to apply online. Please see  Job Application Resources for more information.    In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.   It is recommended that applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from a recognized Canadian Credential Evaluator; please visit the  Alliance of Credential Evaluation Services of Canada for more information. It is also recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.   

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.    We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements.   If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Adenike Adebayo-Coker at Adenike. Adebayo-Coker@gov.ab.ca