JOB POSTING: Manager, IT & Broadcast Technology    About CKUA  CKUA is recognized as one of Canada’s first public broadcasters, and it continues to inspire and guide a world-wide community of loyal arts and culture enthusiasts along a journey of musical discovery every day. CKUA offers more than 45 expertly curated multi-genre musical programs, plus other enriching arts and cultural content on-air and online. CKUA serves 380 communities across Alberta with FM Radio and reaches listeners around the world with live-streaming and digital content through CKUA.com, the CKUA App, and social platforms. We are an inclusive, creative, hardworking group on a musical mission to enrich lives and support the arts.

Manager, IT & Broadcast Technology

Location: Edmonton | Hybrid | Full-Time | Non-Union

About the Opportunity

CKUA is looking for an experienced and people-focused Manager, IT & Broadcast Technology to lead its Information Technology & Broadcast team. This is a hands-on leadership role responsible for the daily operations, reliability, and continuous improvement of CKUA's IT infrastructure, broadcast engineering systems, and building facilities, with a strong focus on building and leading a capable team that supports the rest of the organization.

This role reports to the Director, IT & Broadcast, who sets the department's strategic direction and technology roadmap. The Manager turns that direction into action: leading the team, keeping systems, broadcast operations, and the workplace running reliably, and bringing forward research and recommendations to inform the Director's decisions.

Team leadership is central to this position. The Manager provides direct leadership and support to a team of IT Systems Administrators, Broadcast Technicians, a Software Developer, and a Project Coordinator, including scheduling, coaching, and performance management. Because CKUA broadcasts 24 hours a day, this role requires participation in an on-call rotation to respond to urgent broadcast and systems incidents outside regular business hours, ensuring CKUA stays on air and connected around the clock.

How You’ll Make an Impact

Leading a team is at the core of this role. You will build a cohesive, motivated team through regular one on ones, clear expectations, and consistent coaching, recognizing great work, addressing performance concerns with empathy, and being present for your team when they need support or guidance. You will manage schedules and workload, support hiring and onboarding, and identify training opportunities that help your team grow.

On the technical side, you will oversee the reliability of IT and broadcast infrastructure, including servers, networks, transmission equipment, and on-air systems, proactively identifying risk before it becomes disruption. You will lead maintenance, upgrades, and disaster recovery planning, and act as the primary escalation point for complex issues, ensuring your team and the wider organization can count on reliable support.

You will provide direction to your team, ensuring work is prioritized, projects are resourced, and change is introduced smoothly across the organization. You will contribute operational insight and well researched recommendations to the Director's technology roadmap and investment decisions, manage vendor relationships, and track the departmental budget against approved plans.

Cybersecurity and compliance are part of your team's daily responsibility, and you will guide your staff in implementing established security policies, responding to threats and incidents, and building a culture of security awareness across the organization.

You will also oversee day to day building operations, including maintenance, repairs, security and access systems, swipe card administration, and health and safety compliance, working with facilities vendors and contractors to keep CKUA's workplace safe and functional. This includes coordinating the logistics around new hires, tenants, and occupants, making sure space, equipment, network access, printer access, and building swipe cards are ready and working when someone arrives or moves within the building. When something goes wrong, whether it is a broadcast outage, a network failure, or a building issue, you will bring both practical know how and calm, present leadership, working alongside your team to resolve it and keep operations running. 

What You Bring

You are, first and foremost, a leader. You understand that managing a team means supporting people through challenges, having honest conversations when they are needed, and building an environment where people feel supported and want to do their best work. You lead with empathy and directness, and you are comfortable with the full range of what people leadership requires.

You bring deep, hands on technical expertise across IT infrastructure, networking, cybersecurity, and broadcast systems, along with the judgment to know when to solve a problem yourself and when to guide your team through it. A working knowledge of facilities and building operations is an asset. You are comfortable working within a structure where strategic direction comes from the Director while you own execution, team leadership, and day to day support for the organization.

You will likely have post secondary education in IT, Computer Science, Broadcast Technology, or a related field (or an equivalent combination of education and experience), along with 6 to 7 years of progressive experience in IT and/or broadcast technology, including 2 to 3 years in a direct supervisory or management capacity. Experience managing both IT infrastructure and broadcast engineering environments is strongly preferred, as is experience with vendor management, procurement, and project delivery.

Certifications such as CBRE, ITIL Foundation, Microsoft Certified: Associate (MS 700, AZ 104, or equivalent), or CCNA are an asset. A valid driver's license is required, along with the ability to travel to transmitter sites when needed.

You bring a collaborative spirit and a strong alignment with CKUA's values of Community, Diversity, Inclusion, Creativity, Curiosity, and Authenticity, and you are ready to lead a team that keeps CKUA connected, on air, and moving forward.

Additional Information

This is a full-time, management, non-union position within a union environment, which is federally regulated. The is a hybrid role with in-person work located at CKUA’s downtown Edmonton office in the historic Alberta Hotel on Jasper Avenue, with flexibility to work from home from time to time when needed.  The pay range for this position starts at $41.96 per hour.  

In addition to comprehensive benefits and a pension plan, this role offers the opportunity to contribute to meaningful, community-powered arts and music programming that strengthens connections across the communities we serve. 

How to Apply

If you’re ready to support CKUA’s mission and help create community connections through music, arts, and culture, we’d love to hear from you.  

Please apply online through ADP by clicking “Apply” below. This position will be posted until our unicorn (read: ideal candidate) is found. 

CKUA welcomes applications from all qualified individuals. We are particularly interested in and encourage applications from equity-seeking communities, including women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

CKUA is a donor-supported arts organization that inspires and connects through the power of music, arts, culture and story. With a focus on musical discovery, we showcase the best creative work from Alberta and beyond and deliver it on-air, online and in-person.

In the spirit of our journey to promote reconciliation, we honour the truth of the shared history and acknowledge that we operate on Treaty 6 and Treaty 7 territories.

Treaty 6 territory is the traditional gathering place for diverse Indigenous peoples including the Cree, Blackfoot, Métis, Nakoda, Sioux, Iroquois, Dene, Ojibway, Saulteaux/Anishinaabe and many others whose histories, languages and cultures continue to influence our vibrant community of Amiskwaciwaskahigan, also known as Edmonton. Treaty 7 is the traditional lands of the Blackfoot Confederacy which includes the Siksika, Kainai and Pikani, the Tsuut’ina and the Stoney Nakoda nations including the Chiniki, Bearspaw and Wesley nations. We also recognize the Métis people and the Inuit who make their home in Mohkins’tsis, also known as Calgary.