Telephone Concierge Jobs in Edmonton, Alberta, Canada
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Edmonton, Alberta, Canada
Telephone Concierge - North Central Location
Top Benefits
About the role
Job Summary
We are looking for a Telephone Concierge/Dental Receptionist to work in progressive, state of the art specialist offices, with great pay and benefits (please read below). This position will be Full-Time at our North Central Location. The successful applicant must be self-motivated, organized, detail oriented, caring and a compassionate individual to connect with parents and patients. It is also important that this person possesses a positive attitude with professional commitment and is friendly and out-going in a team-oriented environment.
Responsibilities and Duties
Answering incoming calls Directing calls through switchboard as needed Receive and deliver patient messages Log calls and requests Monitor telephone operating systems Booking patients Provide excellent customer service to patients over the phone
Qualifications and Skills
Call centre experience Experience with Reception/Administrative work, preferably in dental Must be computer proficient and learn new software easily (software's used in our office are Curve and Ortho2 Edge) Excellent communication skills Ability to work in a fast paced environment Availability to work during applicable business hours Ability to work well with children of all ages English proficient in speaking and writing Excellent customer care skills in person and on the phone Must be willing to travel between multiple offices within the city (during training period)
This position offers
Professional clinical teams Full–time hours Pay based on experience
Benefits
Vacation pay Free uniforms Benefit package Bonus pay
Job Type: Full-time
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About City Orthodontics & Pediatric Dentistry
We are a specialty dental practice focused on orthodontics, dento-facial orthopedics, and pediatric dentistry. Our highly trained team of registered specialists provides gentle, comprehensive dental care for children and advanced orthodontic treatment for patients of all ages.
Using modern technologies, we create individualized treatment plans that support dental health, function, and aesthetics. From early pediatric care to orthodontic treatment at any stage of life, we work together with patients and families to promote long-term oral health and help them achieve confident, beautiful smiles.
Our goal is to provide a welcoming environment where patients feel informed, comfortable, and supported throughout their dental journey.