Education: Secondary (high) school graduation certificate. Work setting: Retail business. Tasks: Direct and control daily operations . Evaluate daily operations . Plan and organize daily operations. Manage staff and assign duties. Locate, select and procure merchandise for resale. Determine staffing requirements. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Conduct performance reviews. Supervision: 3-4 people. Work conditions and physical capabilities: Work under pressure. Personal suitability: Excellent oral communication. Excellent written communication. Flexibility. Organized. Team player. Experience: 2 years to less than 3 years. Green job: Involves duties and responsibilities that lead to positive environmental outcomes.