Education: No degree, certificate or diploma. Work setting: Willing to relocate. Tasks: Investigate complaints and claims . Register arriving guests and assign rooms. Resolve complaints and claims . Process group arrivals and departures. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Provide customer service. Perform front desk duties. Maintain work records and logs. Maintain accurate records. Professionalism in customer service. Greet customers. Work conditions and physical capabilities: Attention to detail. Personal suitability: Excellent oral communication. Excellent written communication. Experience: 7 months to less than 1 year. Employment terms options: Evening. Flexible hours. Day. Weekend. Other benefits: Other benefits.