Service Advisor Jobs in Fredericton, NB
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Top Benefits
About the role
Exciting Career Opportunity
Service Advisor - Fredericton Kia
At Fredericton Kia, we believe the service experience should feel just as exciting and trustworthy as buying a vehicle. As we prepare to move into our brand-new prime location in the coming weeks, we are looking for a customer-focused, driven, and professional Service Advisor to join our growing team.
This is an exciting opportunity to be part of a dealership entering a new chapter of growth, energy, and elevated customer experience.
Position Summary
As a Service Advisor, you are a key connection point between our guests and the technical service team. Your role ensures every guest receives clear communication, expert guidance, and an experience rooted in trust, transparency, and professionalism.
The Service Advisor is responsible for managing all aspects of customer service interactions within the Service Department. From booking appointments to explaining repair recommendations and following up after service visits, you play a vital role in customer satisfaction, operational efficiency, and dealership success.
What We’re Looking For
- Strong customer service and communication skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Positive attitude with a team-first mentality.
- Confidence in presenting recommendations and explaining vehicle maintenance needs.
- Strong attention to detail and accuracy.
- Reliable, punctual, and professional.
- Previous automotive service advising, parts, or dealership experience is
Why Join Fredericton Kia?
- Competitive wage + performance-based bonuses
- Monday–Friday schedule — no nights or weekends!
- Training and support to help you grow your skills and confidence
- Comprehensive benefits with EFAP, medical, dental and life insurance
- Be part of an exciting dealership relocation to a new prime location.
- Opportunity for growth and development within Shift Auto Group.
- The opportunity to represent and grow an exciting brand like Fredericton Kia in a fast-growing market.
If you’re passionate about customer service, enjoy working in a fast-paced environment, and want to be part of an exciting new chapter at Fredericton Kia, we’d love to hear from you.
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About Shift Auto Group
Shift Auto Group is a collection of both pre-owned and new vehicle automotive dealerships across Atlantic Canada. New vehicle dealerships include Volvo Cars New Brunswick, Fredericton Mitsubishi, Grand Falls Hyundai and Miramichi Kia. Our Pre-owned dealerships include ReCar locations in Fredericton, Moncton, Saint John, and Woodstock, as well as 2 St. Croix Auto locations in Fredericton, and St. Stephen, Velocity Autobody, and 8 Wonder Auto locations across the Maritimes.