Bilingual Coordinator, Benefits & Pension Jobs in Gatineau, Quebec, Canada
Create alert for “Bilingual Coordinator, Benefits & Pension”
Gatineau, Quebec, Canada
Bilingual Case Support Coordinator (remote)
Top Benefits
About the role
Bilingual Case Support Coordinator - French/English
We're searching for a bilingual (French and English) individual with experience in financial services.
Location: Toronto
Setup: Hybrid Pay: 60-65 k base salary + 10% target bonus Additional comp: Day 1 benefits, health spending account, RRSP match, 4 weeks of paid time off
The Cause
Instead of helping large financial institutions increase profits, you'll be helping everyday Canadians navigate disputes and receive fair treatment. You'll play a meaningful role in resolving complex cases and making a real difference for consumers, while educating and protecting their financial well-being along the way.
Duties
You'll manage a portfolio of financial dispute investigations from start to finish, including matters involving fraud, scams, intercepted e-transfers, identity theft, credit card disputes, and non-sufficient funds (NSF).
Responsibilities include
Guiding claimants through the investigation process Gathering information about disputes Collaborating with consumers, financial institutions, and other stakeholders Managing multiple cases simultaneously while ensuring accuracy, fairness, and attention to detail Delivering balanced, well-supported resolutions
Required Experience / Competencies / Education
Bilingual (French / English) 2+ years in banking, finance, investments, insurance, claims, fraud, mortgages Post-secondary education in business, finance, economics or related field Strong empathy, and critical thinking skills Ability to craft professional written correspondence in both French and English
this is not a call center role
*Bilingual Source does use AI as part of the recruitment process, however, our selection process is strictly done by humans.
This is an active opening with a current client where French is required for the job.
About Bilingual Source
At Bilingual Source, we specialize in connecting exceptional French/English bilingual talent with leading companies across the Greater Toronto Area. With over 40 years of experience, our dedicated recruitment team matches qualified bilingual candidates with rewarding career opportunities. Our expertise is essential in addressing the unique challenges of finding skilled bilingual professionals in a competitive market. By bridging the gap between employers and top-tier bilingual talent, our account executives support clients in building teams that drive success and growth.
Reviews/Avis: https://linktr.ee/bilingualsource
Chez Bilingual Source, nous sommes spécialisés dans le recrutement de talents bilingues exceptionnels en français et en anglais pour des entreprises de premier plan dans la région du Grand Toronto. Forts de plus de 40 ans d'expérience, notre équipe de recrutement dévouée identifie des candidats qualifiés et les associe à des opportunités de carrière enrichissantes. Notre expertise est essentielle pour relever les défis uniques liés à la recherche de professionnels bilingues compétents dans un marché compétitif. En comblant le fossé entre employeurs et talents bilingues de premier ordre, nos chargés de comptes aident nos clients à constituer des équipes qui favorisent le succès et la croissance.