Customer Experience Representative Jobs in Greater Sudbury, Ontario, Canada
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Greater Sudbury, Ontario, Canada
Store Manager, Yorkdale (12 Month Contract)
Top Benefits
About the role
STORE MANAGER, OUTLET
WHO YOU ARE
Our leaders at Michael Kors are stylish, fashion forward driven, multi-tasking individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur – we encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution.
WHAT YOU’LL DO
Empower, develop, motivate, and work alongside team to drive results through delivering an elevated customer experience Recruit, hire, and retain best in class talent Deliver operational excellence in all store processes Develop strategic plan to drive sales through business analytics and achieving productivity goals Create foot traffic through community involvement Demonstrate flexibility and ability to multitask in a fast-paced store environment Drive Omni channel sales by utilizing all available tools and technology
HOW WE MEASURE RESULTS
Drive Operational Excellence and Sales Performance — Achieve and exceed sales goals through effective planning, execution, and teamwork. Inspire and Develop High-Performing Teams — Build a culture of accountability, growth, and empowerment. Deliver Exceptional Client Experiences — Ensure every interaction reflects the brand’s commitment to service and style. Uphold Brand Standards and Operational Compliance — Maintain consistency and excellence across all store functions. Optimize Resources and Productivity — Maximize efficiency while protecting profitability. Attract, Hire, and Retain Top Talent — Build a dynamic team that embodies the brand and drives results.
YOU’LL NEED TO HAVE
2+ years of relevant Store Manager experience as a proven leader Strong communication skills and ability to engage with diverse clientele. Proficiency in reading, speaking, and writing in English is required. Authorization to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time. Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days, including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.
WE’D LOVE TO SEE
An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic Well connected with the ability to engage; a true brand ambassador Customer service obsessed; ability to sell with a passion for styling and love for fashion Strong in performance management and team development Technologically savvy individual with an entrepreneurial spirit
MICHAEL KORS PERKS
Generous Vacation Days
Internal mobility Across Brands Cross-Brand Discount Exclusive Employee Sales Paid Parental Leave 401k Match Clothing Allowance
PHYSICAL REQUIREMENTS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Ability to stand and walk for extended periods (up to 8 hours per shift). Ability to lift and carry up to 30 pounds. Ability to reach overhead, bend, kneel, and stoop. Ability to handle merchandise and operate point-of-sale equipment. Ability to visually assess merchandise and customer needs. Ability to communicate clearly with customers and team members in both written and verbal formats. Ability to work in busy environments, including but not limited to working under bright lights, with music, and during peak traffic hours.
Michael Kors is committed to providing reasonable accommodation to qualified individuals with disabilities.
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About Michael Kors
Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under his signature Michael Kors Collection, MICHAEL Michael Kors and Michael Kors Mens labels. These products include accessories, footwear, watches, jewelry, women’s and men’s ready-to-wear, eyewear and a full line of fragrance products.
Michael Kors stores are operated, either directly or through licensing partners, in some of the most prestigious cities in the world, including New York, Los Angeles, London, Milan, Paris, Munich, Istanbul, Dubai, Seoul, Tokyo, Hong Kong, Shanghai and Rio de Janeiro. The company prides itself on hiring and retaining diverse talent and providing an inclusive work environment for all, while celebrating global events and cultures that reflect the diversity, experiences and perspectives of people around the world.
Behind this burgeoning empire stands a singular designer with an innate sense of glamour and an unfailing eye for timeless chic. Michael Kors has won numerous accolades within the fashion industry, been honored for his philanthropy, and earned the respect and affection of millions. Wholly dedicated to a vision of style that is as sophisticated as it is indulgent, as iconic as it is modern, he has created an enduring luxury lifestyle empire with a global reach.