The George Gordon First Nation (GGFN) Housing Department oversees all of the George Gordon First Nations residential housing needs. They are responsible for the maintenance, construction and management of all GGFN’s 200+ housing assets. Home minor or major maintenance, renovations, and construction also fall within this area. The department also works with several GGFN departments to assist in combating the social, emergency, and safety issues of housing occupants.

Duties And Responsibilities

The purpose of the position is to assist and provide office support to the Housing Manager and team. This position provides housing customer service to all tenants, contractors, and the housing team. They will respond to general inquiries on a wide range of housing related issues, topics, and notices. This will involve making tenant agreements and arrangements in respect to tenant accounts and being of support to enable the Housing Department to meet its objectives.

Greeting day-to-day visitors in the housing office, determine the nature of their visit, and direct them accordingly. Answer telephone calls and professionally respond to inquiries with a customer service orientation, which may include redirecting and taking messages where appropriate. Work with tenants and housing occupants to resolve concerns and complaints, while maintaining up-to-date records of client interactions and situations addressed. Learn, implement, maintain and enter data into a housing infrastructure and database system. General office and reception duties with some client counselling. Maintain a record of required housing maintenance, which includes assessing and prioritizing work to be assigned to repair and maintenance workers and contractors. Coordinate all move-ins and move-outs, including setting dates, inspections, and ensuring related documentation is in place. Meet with tenants to review, explain, and finalize their agreements, ensuring understanding and compliance. Create and track all correspondence, conduct research, close out files, and update the archival system, and overall maintain functional filing systems. Ensure GGFN housing policies and by-laws are consistently implemented and enforced throughout the community. Provides coverage in the absence of the Housing Manager, which may include acting as a resource for the Housing Authority. Work closely with the Public Works manager and team when collaborations are needed or as directed. Any other additional duties as assigned.

Skills And Qualifications

A secondary high school diploma or equivalent is preferred. Experience in tenant relations or in an office setting is beneficial. Proficiency in computer software programs such as Microsoft Office. Excellent organizational and time-management skills with attention to detail. Strong communication and interpersonal capabilities, characterized by professionalism and a compassionate approach to supporting vulnerable individuals. Proficient in problem-solving and conflict resolution, fostering respectful, diplomatic interactions and excellent customer service. Possess a valid Saskatchewan class five (5) driver’s license and reliable transportation to visit tenants. Applicants must provide a criminal record and vulnerable sector check.

Salary will be based on experience, training, and education.

Application Deadline: July 7, 2026 @ 4:00PM

Forward your cover letter, resume and three (3) references to:

Email: dhr@ggfn.ca | Fax: (306) 835-2036

Applicants will only be considered if all the required documentation is received by the closing date. We thank all applicants for their interest, however, only those selected for an interview will be contacted.