Overview

This position is Temporary Part-Time for approximately 12 months.

Are you passionate about sport, recreation, and fitness—and making a difference in your community? Join the City of Kitchener and help create inclusive, active spaces that support people of all ages and abilities in living healthy, active lives.

This role supports programs across a variety of city owned facilities, including the new Cowan Recreation Centre, at RBJ Schlegel Park. Opening in late 2026, this state-of-the-art, all-season, multi-use complex will feature a large aquatics centre, FIFA-sized indoor turf field, quad gymnasium, indoor walking track, cricket practice nets, and flexible multipurpose spaces for programs, fitness classes, and events.

We are seeking a dependable Activity Monitor to support the safe and successful delivery of sports programs on weekday evenings and weekends. The successful candidate will help monitor participants, provide excellent customer service, and assist with program operations.

Please note: Schedules are determined seasonally based on program participation and operational needs, with a maximum of 24 hours per week. Programs are offered seven days a week, with shifts available from early morning through late evening. As some shifts may fall outside of public transit operating hours, reliable transportation is required.

Responsibilities

Monitors class participants and lead activities; ensures safe practices. Assembles supplies and equipment as required. Completes records and reports including class attendance and accident/incident reports. Ensures safe use, condition, and storage of equipment. Distributes applicable forms and program information (e.g., general information, brochures). Adheres to policies and procedures established for City of Kitchener facilities. Reviews emergency procedures with participants and follow established procedures during emergencies. Responds to patrons’ immediate concerns and/or needs and provides customer service. Acts as a liaison between the facility and participants. Completes records and reports including accident/incident reports. Performs other related duties as assigned.

Education

Minimum partial high school completion and current technical and practical training in a specific discipline.

Experience

Minimum 1 month of related experience.

Additional Requirements

Ability to support and project values compatible with the organization. Be able to work flexible hours including daytime, evening, weekends, and holidays, depending on the needs of the program. Provide a satisfactory Vulnerable Sector Check at your own expense as a condition of employment. Ability to help with set up and take down of equipment.

Knowledge, Skills, And Abilities

Ability to foster a respectful, inclusive, and welcoming environment that promotes positive participation and community engagement. Ability to motivate a diverse group of participants. Skills in customer service and client relationship management. Reliable with a good attitude and employment record.