Service Advisor – Fast-Paced Service Drive

Medicine Hat Nissan

Are you a bartender, server, hospitality worker, retail leader, dispatcher, or someone who thrives in a fast-paced customer environment and wants a career with long-term opportunity and income potential?

If you are great with people, can stay organized while handling multiple conversations at once, and enjoy staying busy all day — you may already have the skills to succeed as a Service Advisor.

You do not need automotive experience to apply.

We can teach the automotive side. What is harder to teach is pace, communication, professionalism, and the ability to handle customers confidently under pressure.

Medicine Hat Nissan is looking for a high-energy, customer-focused Service Advisor to join our team.

This is not a slow desk job. Our service department moves quickly, our guests expect strong communication, and our team works together to keep the day on track. If you enjoy solving problems in real time and staying engaged throughout the day, this role will fit you well.

What We’re Looking For

• Strong customer service and people skills
• Ability to handle a high-volume, fast-moving environment
• Excellent communication skills — in person, by phone, and digitally
• Strong organizational and multitasking abilities
• Positive attitude and team-first mindset
• Comfortable with computers and learning dealership systems
• Ability to stay calm and professional during busy periods
• Strong work ethic and willingness to learn

What You’ll Be Doing

• Greeting customers and managing service appointments
• Performing vehicle walk-arounds with guests
• Communicating maintenance recommendations and repair needs
• Keeping customers updated throughout the day
• Coordinating with technicians and internal departments
• Managing repair orders, estimates, invoices, and payments
• Helping create a smooth, efficient, and professional service experience

Training & Development

At Nissan Canada, training and process development are taken seriously. Successful candidates will receive ongoing training through Nissan’s systems and programs, along with hands-on support from our management and service team.

You will learn:

• Service advising processes
• Vehicle maintenance fundamentals
• Customer communication and repair presentation
• Manufacturer systems and software
• How a modern dealership service department operates

Why Work With Us?

• Supportive and hands-on management team
• Ongoing manufacturer training and development
• Strong team environment
• Busy shop with opportunity to grow and succeed
• Staff events and social activities
• Stable and growing dealer group
• Career path opportunities within the automotive industry

If you enjoy working with people, like fast-paced environments, and want to build a long-term career with real opportunity, we would like to hear from you.