Retail Counter Rep Jobs in London, ON
Create alert for “Retail Counter Rep”
London, ON
About the role
Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!
Responsible for providing a superior customer service experience to all walk-in contact and phone-contact customers.
Essential Job Duties
- Personally greet every customer as they walk through the door and maintain friendly contact throughout their shopping experience.
- At checkout, implement suggestive selling techniques, as appropriate, and assist with problem-solving.
- Maintain orderly files and clean records of all transactions, as well as an accurate cash drawer.
- Observe changes in inventory to ensure minimum stock levels and store showroom appearance is appropriate
- Coordinate orders from the warehouse to ensure customers’ orders are ready in a timely fashion.
- Assume other duties as assigned.
Supervisory Responsibilities
- Not responsible for supervising employees.
Minimum Requirements
Education & Experience
- 1 year experience required.
- To perform this job this job successfully, an individual must have a strong customer service background.
Preferred Requirements
- High School Diploma/GED.
- Prior automotive experience and knowledge of automotive parts.
- Two to three years of prior customer service relations.
Knowledge/Skills/Abilities
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
- Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.
- Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management.
- Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
- Decisions generally affect one’s own job or assigned functional area.
- Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
- Handle multiple tasks or projects simultaneously with moderate complexity.
Essential Physical Demands/Work Environment
- Travel may be required periodically, including overnight stays (contingent on position requirements).
- May be exposed to extreme temperatures, extreme lighting, and high noise levels.
- May need to stand, walk, push, pull, squat, bend, reach, climb stairs; balance; stoop, kneel, or crouch for extended periods.
- Must be able to lift up to 75 pounds.
Join us for an exciting career journey with positive, driven individuals.
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About LKQ Corporation
LKQ Corporation (Nasdaq: LKQ), a Fortune 500 company, is North America’s largest provider of alternative collision auto parts, and a leading provider of recycled and remanufactured mechanical parts including engines and transmissions, all in connection with the repair of automobiles and other vehicles. LKQ is also a leading distributor and marketer of specialty aftermarket equipment and accessories in North America. LKQ is the largest distributor of mechanical and collision alternative parts in the United Kingdom, and the largest distributor of mechanical parts in the Netherlands. LKQ also has operations in Taiwan, Belgium and France. LKQ operates more than 570 facilities, offering its customers a broad range of replacement systems, components, equipment, and parts to repair and accessorize automobiles, trucks, recreational and performance vehicles. In 2013, LKQ surpassed $5 billion in revenue.
Since its formation in 1998, LKQ has grown through internal development and over 170 acquisitions. Today, LKQ is the only supplier of alternative parts for the automotive collision and mechanical repair industry with a network and presence serving most major markets in the U.S. and Canada. LKQ is also a leading supplier of automotive aftermarket products in the U.K. and the Netherlands.