Position Focus

For more than 25 years, Naut’sa mawt Event Management has had the honour of supporting many of the most significant events impacting Indigenous Peoples and communities across Canada. Through our Event Planning, Reporting and Art and Experience departments, we help bring people together to build a better future, guiding every project with cultural safety, care, and trauma-informed practice. The Events Manager is responsible for managing these events from initial client introduction to onsite event implementation in an effective and timely manner in order to meet Naut’sa mawt Event Management standards of customer service.

Accountability

Reporting to the Senior Event Manager, the Event Manager will be assigned virtual, in-person and hybrid events in collaboration with government, non-profit or corporate clients all around a diverse array of Indigenous-focused engagement/celebration. These events will be coordinated both independently and in collaboration with the Senior Event Manager, Event Managers depending on the complexity of the client’s deliverables. This role will require collaboration with a variety of internal team members, contractors, event attendees, speakers, contractors, and other key partners to ensure events are clearly outlined, communicated, executed, and documented. The Event Manager is responsible for coordinating large-scope events from initial client introduction to onsite event implementation in an effective and timely manner in order to meet Naut’sa mawt Event Management standards of customer service.

Responsibilities

Event planning responsibilities could include but are not limited to; Acting as Lead point of contact for assigned events, ensuring all client deliverables are met and that critical deadlines are upheld. Ensures that service quality standards and Naut’sa mawt Event Management values are maintained and consistently delivered in all areas of responsibility. Strategically delegating tasks to fellow team members on events which require support from Event Coordinators or Event Assistants; In doing so, providing guidance, following best practices, and ensuring deadlines are achieved and customer service standards are upheld. Organizing all event logistics such as overseeing registration, communications, speaker management, tech support, décor, graphic design and providing general customer service and support. Seeking quotations and hiring reliable subcontractors for events such as Hotels, Caterers, Cultural Performers, Elders, Technicians etc. identifying roles, responsibilities, objectives, and goals of each resource Providing cultural guidance to clients on how to ensure event programming remains inclusive and respectful to Indigenous cultures. Collaborating closely with internal departments, including Reporting and Arts & Experiences, to ensure integrated planning and delivery of events Adhering to event budget and maintaining accurate record of expenses and invoices as collected Monitors areas of responsibility for opportunities for improvement and innovation and works proactively to implement these. Maintains strict confidentiality and exercises of sound judgment and discretion when dealing with sensitive issues.

Onsite Event Management responsibilities could include but are not limited to

Supervising and assigning roles to event staff and subcontractors Overseeing smooth delivery of event programming Arranging rehearsals and overseeing audio/visual or virtual elements of event programming Organizing efficient registration process or gift giving processes. Greeting Elders or speakers, providing honoraria if applicable, and ensuring all others are aware of the event agenda and timing. Effectively shifting priorities to achieve exceptional results, showing initiative to meet demands, and recommends solutions to address issues as they arise Contributing to Naut’sa mawt Event Management’s sales and business development efforts through: Supporting the development of proposals and submissions (e.g., workplans and supporting content) as requested by management or the sales team Identifying and communicating potential sales or growth opportunities within existing projects and client relationships Supporting relationship-building efforts by reinforcing client satisfaction, encouraging future or repeat events Identifying areas to collaborate with other Naut’sa mawt departments

Perform professional administrative and clerical duties in accordance with Naut’sa mawt Event Management approved practices, policies, and service standards including: Maintaining accurate electronic and hard copy filing system Opens, sorts, scans, copies, emails, and distributes incoming/outgoing correspondence/documents when applicable.

Accurate update of information into company CRM

Participation in staff meetings, one-one meetings, staff retreats, strategic planning sessions and other staff events as requested by Director, Event Management. Participating in Indigenous cultural training and remaining up to date on Indigenous cultural practices, traditions, and best practices in event management, to enhance the representation and experience of Indigenous events Monitors areas of responsibility for opportunities for improvement and innovation and work proactively to implement these ideas Providing guidance and mentorship to Event Coordinators and Assistants, supporting their development through day-to-day collaboration and knowledge sharing Carrying out other duties as assigned that are essential to the position as directed.

Education and Professional Experience

Completed bachelor’s degree and/or certificate or diploma in event management is required. Minimum 3-5 years experience organizing a variety of events. Proficient in Adobe Acrobat, Canva and Microsoft Suite programs including Teams, Word, Excel and PowerPoint Experience working on a variety of virtual event platforms such as Cvent, Zoom, Microsoft Teams etc. is considered an asset.

Experience working with Indigenous communities considered an asset

Knowledge, Skills, and Abilities

Working knowledge of various processes related to project and event management. Ability to work independently with limited direction and act on own initiative. Proactive and able to manage multiple functions and projects while meeting deadlines. Excellent leadership skills with the ability to provide clear, concise, and respectful direction to team members or contractors. Sound analytical thinking when working under pressure with excellent conflict resolution skills, managing difficult situations with positive results. Ability to provide, obtain or follow clear, concise, and accurate information orally and in writing (including spelling, grammar, context, and structure) Excellent interpersonal and communication skills, both written and spoken Follow Naut’sa mawt Tribal Council policies and procedures Other

This is a predominantly remote position for those located within the Lower Mainland BC or Vancouver Island area. Ability to attend in-person meetings in Vancouver/Vancouver Island and events across Canada is a requirement. May be required to work nights, weekends, and holidays on occasion.

Salary range: $70,000 - $80,000 annually depending on experience