We’re looking for motivated, engaged people to help make everyone’s journeys better. Position Summary: Responsible for mastery of one of three areas of Focus to include (Billing, Data and Pricing) to ensure the operational effectiveness and excellence of the Account Services Group Business Unit. Assist in the creation of sophisticated and flexible financial models that are responsive to the diverse needs of our airline client base. Essential Duties and Responsibilities: - Perform continuous audits to ensure standard, consistent and quality master data in catering systems is valid and correct. - Interface with several internal groups, including the buyers and SAP coordinators across multiple kitchens, members of the Business Process Improvement team, Pricing, Billing, and Menu Specification analysts for assigned accounts. - Collect and interpret menu specifications for assigned accounts, and research and resolve any discrepancies. - Work with JIRA issue reporting and coverage of on call (off hours, weekends approximately 7 weeks). - Partnering with your assigned airline Account Executives, Gate Gourmet units, the Pricing and Data management and Collections/Credit Department to identify our common problems and limit their frequency and volume. - Working closely with your supervisor, Pricing and Data Analysts and our customers to monitor and interpret any changes to airline specifications ensuring lead times are met upstream. - Partner with your supervisor to find new ways to improve our systems and process. ASG Core Competencies Demonstration and or proven success in 2 of the 10 following ASG, job competencies: - Analysis and Reporting - Business Acumen, Planning and Management - Communication and Presentation - Champions Diversity & Inclusion - Customer Focus and Relationship Building - Champion for Change - Influencing - Information and Technology Proficiency - Leadership - Problem Solving and Decision Making Work Demands - Regular and on-time attendance. - Hours may exceed 40 hours per week. - Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required Education: - Bachelor's Degree required, from an accredited university or equivalent Desired Work Experience: - 3 years or more previous demonstrated analyst work experience. - Proven experience within an SAP environment. - Work experience in an operations or manufacturing environment - Work experience in a food production or food service environment - Experience working within a cross-functional team - Prior training and development experience preferred Job Skills: - Must be able to demonstrate proficiency in one of three core job functions (Billing, Data, Pricing) - Must demonstrate and have basic skills in Microsoft Office applications, specifically Word, Excel, and Outlook. - Must have solid analytical skills. - Display an outstanding work ethic. - Must work effectively in a team-based environment. - Must have the ability and desire to meet required timelines. - Strong mathematical aptitude. Communication Skills: - Ability to communicate well with internal and external customers, verbally and in writing. Certificates, Licenses and Registrations: - None. Work Demands: - Regular and on-time attendance. - Hours may exceed 40 hours per week. - Must be willing to participate in an on-call rotation that would involve evening and weekend work approximately once every two months. - Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required Environmental Requirements: - Regular office environment. Organization Structure - Direct Line Manager (Title): 1 (Mgr, Reconciliation or Mgr, ASG Analysis) - Dotted Line Manager (Title, if applicable): N/A - Number of Direct Reports: N/A - Number of Dotted Line Reports: 0 - Estimated Total Size of Team: varies Demonstrated Competencies to be Successful in the Position: - Thinking - Information search and analysis, problem resolution skills - Engaging - understanding others, team leadership, developing people - Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively - Achieving - delivering business results under pressure, championing performance improvement, customer focus The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Candidates will be required to go through a criminal background check. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other ground under applicable law. Gate Gourmet Canada Inc. is pleased to accommodate applicants who have a disability up to the point of undue hardship during the recruitment, assessment and selection process. Please inform our Recruitment Team if you require a disability-related accommodation to participate in the recruitment process. If you want to be part of a team that helps make travel and culinary memories, join us! gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment. For further information, please visit www.gategroup.com.