Ingénieur, Qualité Jobs in Montréal, QC
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Montréal, QC
Temporary Supervisor - Customer Experience #365
Temporary Supervisor - Customer Experience #365
Assembler #193
Assembler #193
Finishing Operator – Assembly #523
Finishing Operator – Assembly #523
Ingénieur Qualité
Ingénieur Qualité
Ingenieur en qualité percue
Ingenieur en qualité percue
Network Integrator – IT Infrastructure #1838
Network Integrator – IT Infrastructure #1838
Assistant·e gérant·e poisson
Assistant·e gérant·e poisson
Ingénieur, Qualité
Ingénieur, Qualité
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Ingénieur Procédés d'usine
Shipping Supervisor #969
Shipping Supervisor #969
Cook (ready-to-eat) #1015
Cook (ready-to-eat) #1015
Ingénieur(e) civil en infrastructures urbaines
Ingénieur(e) civil en infrastructures urbaines
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Ingénieur(e) en traitement des eaux
Assistant·e gérant·e Charcuterie - Temps plein
Assistant·e gérant·e Charcuterie - Temps plein
Assistant·e gérant·e poissonnerie - temps plein
Assistant·e gérant·e poissonnerie - temps plein
Ingénieure / Ingénieur Mécanique
Ingénieure / Ingénieur Mécanique
Ingénieur(e) Fiabiliste
Ingénieur(e) Fiabiliste
Kitchen Clerk / Kitchen Assistant #1027
Kitchen Clerk / Kitchen Assistant #1027
Ingénieur en schémas et appareils
Ingénieur en schémas et appareils
Ingénieur en Développement de Produits Électroniques
Ingénieur en Développement de Produits Électroniques
Temporary Supervisor - Customer Experience #365
Top Benefits
About the role
Do you have strong customer service and personnel management skills? Our team at Aéroport de Montréal is ready to welcome you and help your career take off. You'll have the opportunity to work with a team of passionate people who take the satisfaction of millions of travellers to heart every year! #YUL
Duties and Responsibilities:
- Welcoming, guiding, and informing YUL passengers.
- Managing a team of more than 10 ambassadors.
- Organizing daily operations.
- Ensure the quality and excellence of service provided.
- Continuously train and coach ambassadors to enhance the customer experience.
- Solving problems and supporting the airport team.
- Approving schedule changes.
- Briefing and assisting management in weekly meetings.
- Conducting ambassador performance assessments.
- Maintaining constant verbal and written communication with the entire team and management.
- Performing various administrative tasks (absence tracking, shift report monitoring, employee record maintenance, procedure updates, time sheets, etc.).
- Adjusting the schedule as needed.
- Contributing to project development.
- Answering phone calls on supervisor line.
- Performing any other related tasks.
If you’re ready to take on new challenges, we want to meet you!
Benefits of This Position:
- Full-time, 4-day work schedule.
- Stimulating airport work environment.
- Accessible by public transport from Montreal with the747 shuttle, available 24/7.
- Group insurance after three months for positions working four days a week or more.
- Uniform allowance after three months.
Requirements:
- At least two years’ team management experience (performance, motivation, coaching, logistics, work organization, etc.).
- Excellent interpersonal communication skills.
- Available to work day and evening shifts from Sunday to Saturday.
- Fully bilingual (French and English) to effectively communicate with clients 50% of the time.
Desired Profile:
- Demonstrate strong leadership skills and the ability to motivate your team.
- Be a team player, leveraging your team’s strengths.
- Be empathetic, welcoming, and cheerful.
- Maintain a positive attitude when resolving issues.
- Present a professional and well-groomed appearance.
- Be proactive in customer service and teamwork.
Salary: $28 per hour. Schedule: Day and evening shifts, 37.5 hours per week, 4 days a week, work hours between 4 a.m. and 10 p.m. schedule on rotation every 2 months. Status: Temporary.
Interested in this position? Email your application to Jonathan Vigilant, mentioning why you are the ideal candidate, at jvigilant@bedardressources.com.
Not the right fit? Search for Temporary Supervisor jobs in Dorval, Montréal, Qc.
About Bédard Ressources Humaines
Bédard RH est une agence de placement et de recrutement qui aide les candidats à valoriser leur candidature et à atteindre leurs objectifs de carrière. Avec plus de 25 ans d'expérience, l'entreprise se spécialise dans le recrutement temporaire, permanent et international, tout en offrant des services de ressources humaines et d'impartition adaptés aux besoins des entreprises.