Reference Number: 4628

Posted Date: May 5, 2026

Employment Type: Permanent Full Time

Hours of Work: 7.5 hours per day - 5 day week (M-F)

Work Arrangement: Hybrid 8

Salary Range: $92729.00 - $100427.60 Annually

Location: North Vancouver, British Columbia, Canada

We welcome applications from all qualified job seekers. Should you require accommodations throughout the application or hiring process, please don’t hesitate to contact accessibility_services@icbc.com, as we are committed to ensuring a seamless and accessible experience for all candidates.

Closing date: May 18, 2026

Position Highlights

Our Customer Analytics and Insights team has an exciting opportunity for an experienced Senior Data Analyst to join the team.

The successful candidate will possess strong skills and knowledge in working within complex data environments, along with excellent communication and interpersonal skills to present data in a meaningful, clear, and transparent manner. You are a data-driven, critical thinker with a curious and analytical mindset, strong attention to detail to ensure data accuracy, and effective communication, project management, and relationship-building skills.

In this role, you will be responsible not only for data provisioning and reporting development, but also for leading the design and implementation of sampling frameworks to ensure a high level of validity in research and analysis. This work will support the generation of actionable customer insights across multiple lines of business.

Position Requirements

Key responsibilities include but are not limited to:

• Lead the analysis, design, and development of research sampling solutions and reporting

• Define and apply frameworks and best practices to ensure statistically reliable survey sampling

• Lead the development and translation of complex business requirements into clear data specifications and analytical strategies, including the design and implementation of advanced data‑mapping logic and programming, as well as reporting and performance monitoring to maintain program validity.

• Serve as a data subject‑matter expert for transactional data across different lines of business

• Lead cross‑functional teams of varying sizes to support corporate data strategy

• Establish and maintain effective working relationships with corporate departments and external agencies to access required data sources

Position Requirements:

• Extensive experience in handling large complex data environments with diverse business partners.

• Strong analytical, problem‑solving, and critical‑thinking skills, with the ability to independently identify data anomalies and drive resolution

• Excellent written and verbal communication skills, with demonstrated ability to translate business requirements into data requirements and communicate insights effectively to both technical and non‑technical audiences.

• Experience applying data quality and QA best practices

• Strong organizational skills, with excellent attention to detail and a commitment to delivering high‑quality work

• Advanced proficiency in programming languages such as Python, SAS, SPSS.

• Familiarity with Qualtrics is an asset

• Familiarity with market research is an asset

• A Bachelor degree or higher in a relevant discipline

• 8+ experience in a related field

About us:

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. Check out our ICBC Year in Review 2025 to learn more about what we've accomplished! If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

Work arrangements defined:

• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia.

Only candidates legally entitled to work in Canada will be considered for this position.

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