Baycrest Hospital Jobs in North York, ON
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North York, ON
Manager, Quality, Safety & Accreditation
Manager, Quality, Safety & Accreditation
Baycrest Hospital - Full Time Team Lead (Nights)
Top Benefits
About the role
Baycrest Hospital - Full Time Team Lead (Nights)
Position: Full TimeTeam Lead
Site: Baycrest Hospital
Hours: Continental Nights 1900-0700
Pay:$24.54/hr
Posting Date: May 28, 2026
Internal Closing: June 3, 2026
Closing Date: June 12, 2026
Job Description:
The Team Lead will play a vital role in ensuring the safety and security of our hospital premises by providing leadership, direction, and ongoing coaching to our security staff.
Roles and Responsibilities:
- Provide leadership, direction, and ongoing coaching and training to security staff.
- Maintain excellent deportment and customer service skills as this is a public-facing/front-facing position.
- Liaise with visitors, clients, and staff to address concerns and ensure a safe and welcoming environment.
- Communicate any concerns or issues with the Site Coordinator in a timely manner.
- Document and investigate security incidents and complaints according to established procedures.
- Ensure all standing orders and scheduled daily activities are carried out for each shift.
- Ensure site staff adhere to all Paladin Security and Baycrest Hospital security policies and procedures.
- Coach staff when necessary and ensure proper documentation is passed onto the Site Coordinator.
- Monitor and operate numerous systems including access control, CCTV, fire and life safety.
- Make emergency overhead announcements as needed.
- Answer telephones and dispatch calls in a timely and efficient manner.
- Assist in tracking and deployment of security staff
- Handle a variety of dispatch duties including incident call taking and coordination.
- Manage Lost & Found items and ensure proper documentation and procedures are followed.
- Manage the issuance and return of facility keys and ID/Access cards.
- Plan and implement shift work schedules to ensure adequate coverage
- Ensure all Security Officers have received mandatory training and maintain compliance with training requirements.
- Manage attendance and address any attendance-related issues as needed.
- Perform security audits to identify potential vulnerabilities and recommend corrective actions.
- Provide proactive and reactive security patrols
Qualifications:
- Experience in Dispatch is preferred
- Excellent deportment, customer service, and communication skills
- Ability to multitask and prioritize responsibilities in a fast-paced environment
- Strong leadership abilities with a commitment to coaching and training.
- Working knowledge of CCTV, access control systems, and other security equipment.
- Ability to work effectively both independently and as part of a team
- Valid security license and First Aid/CPR certification required.
- Available to work continental shift
Prerequisites:
- Immunization Record - TB 1+2, MMR, Varicella
- Double Vaccinated - Full Vaccinated from COVID-19 with 2 doses minimum.
- Valid Ontario Security Guard License
- Valid Ontario CPR and First Aid Certification Level C (WSIB approved provider)
- Must have a minimum 1-2 years of experience in team lead security
- Diploma in Justice studies/police foundations is considered an asset
- Legally authorized to work in Canada
- Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
Why choose Paladin?
- Competitive salary and benefits package.
- Paid vacation & sick days
- Get paid your way with flexible daily pay options
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About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.