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Posting Reason: Replacement of a regular position Job Type: Employee Anticipated Duration in Months (for contracts and temporary assignments): N/A Job Family: Business Development

of Open Positions:

1 Faculty/Service - Department: Student Affairs, CO-OP and Careers - Education Administration Campus: Main Campus Union Affiliation: SSUO Date Posted (YYYY/MM/DD): 2026/08/06 Applications must be received BEFORE (YYYY/MM/DD): 2026/08/17 Hours per week: 35 Salary Grade: SSUO Grade 11 Salary Range: $95,594.00 - $120,750.00 About Student Affairs:

Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions. We help them apply and enrol for courses, we oversee 11 residences and an award-winning Dining Hall, we organize fun events, we provide extensive recreation program opportunities and varsity sports activities, we run an innovative career development and experiential learning program and much more!

There’s nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide variety of career opportunities and professional development pathways, we’re sure that you’ll enjoy the experience as much as our students do.

Position purpose

The Supervisor, Industry Engagement and Development is responsible for providing strategic and operational oversight in planning, developing, organizing, monitoring, and delivering services related to Industry Engagement and Development. Working closely with all sectors of industry as well as faculties and services within the University, this role is responsible for establishing processes, procedures and metrics that optimize resources and foster collaboration to engage employers in career events and experiential learning activities. The Supervisor’s primary goal is oversight over the functioning of their team and operational continuity within their portfolio.

In this role, your responsibilities will include

Operations Management : Implement standardized processes and procedures required to maintain operations and continuity of service, including, but not limited to, procedures regarding employer engagement and development as well as collaborations with faculties and other services, in a business-development capacity. Strategic Planning and Guidance : Act as an expert to provide leadership and innovation in employer relationship management in order to increase student placement rates over the short, medium, and long term. Human Resource Management : Hire and supervise staff under their responsibility in accordance with university policies: performance management, resource planning, team goal setting, as well as establishing their development and training plans. Ensure accountability of team members in carrying out their functions to achieve and maintain high standards of quality from the service. Team Leadership and Training : Act as an expert and provide advice on the development of strategies, procedures, and internal processes that maximize the efficiency and effectiveness of the service for all staff under their supervision. Advise, guide, and train staff under their responsibility and ensure they have the necessary training and tools for the effective and efficient performance of their responsibilities, and that processes and activities are tailored to student needs. Ensure coordination, distribution, and review of their work according to equitable task allocation and workload. Develop and implement a training program that meets the needs of staff to ensure optimal quality and efficiency of operations and service to students Information Technology : Play a pivotal role in shaping and enhancing IT platforms, including the Experiential Learning Platform, by identifying challenges, collaborating with stakeholders, and supporting the implementation of effective solutions. Communication and liaison Ensure that all communications with clients (emails, letters, mass emails, websites, etc.) are accurate and of the highest quality. Establish and maintain working relationships between faculties, the communications team and other sector supervisors to ensure accuracy and alignment across various mediums. Evaluation of services and reporting : Analyze data and business processes to improve results and service quality. Evaluate and enhance tracking and IT tools and develop key performance indicators to ensure targets are met. Develop, refine and implement best practices to understand client expectations and needs. Collaboration : Actively engage in business development activities to establish collaborations with key internal and external stakeholders, chambers of commerce, professional and industry associations, and attend targeted networking events to promote experiential learning at the University of Ottawa. Management of financial and material resources : Plan for and implement the operational budget. Identify efficiency and cost savings opportunities. Identify needs for advances in technologies or products that would further enhance the service offering to support staff that they supervise as well as the student population.

What you will bring

Undergraduate degree in business, marketing or other relevant fields or equivalent combination of education and experience. 5 years of experience in business-to-business development and sales, marketing, recruitment, or other related experiences. 5 years of leadership and supervision experience, preferably in a post-secondary education context, with increasing responsibilities.

Bilingual written and spoken (French and English)

A demonstrated commitment to client services and customer service. Excellent communication and problem-solving skills. Demonstrated ability to work independently with minimal supervision. Able to work under pressure and meet firm deadlines. Strong analytical skills to compile and analyze data and to produce complex reports. Demonstrated technical software skills using MSOffice Suite (intermediate to advanced proficiency using Word and Excel) and CRM systems. Flexible schedule and willingness to travel locally and regionally for industry meetings and events, in accordance with the applicable collective agreement. Valid driver’s license and access to a vehicle.

Key Competencies at uOttawa

Here are the required competencies for all or our employees at uOttawa:

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities. Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible. Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them. Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute. Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.